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Overview

A premium lifestyle deserves the special treatment. We are proud to present the IndusInd Bank Signature Credit Card that brings with it the best-in-class privileges in travel and living, dining and lifestyle for your refined and posh like tastes.

Please click here to view Safety Tips on your Credit Card.

Rewards

Platinum Select Reward

Welcome to the world of superior privileges and services with the Platinum Select Credit Card. Take advantage of the Rewards Program that comes loaded with all that you need to enjoy the good life.

Earning Reward Points:
Watch your reward points grow by using your IndusInd Bank Platinum Select Credit Card for business or pleasure wherever and whenever you choose.
For every INR 100 spent on your IndusInd Bank Platinum Select Credit Card, you get 1 Reward Point.

Redemption of Reward Points:
We understand your need for choice and have tailored our redemption options to provide you the best of both worlds.

Redemption Option 1:
You can now convert your reward points into cash credit and use them to pay the outstanding on your card. Your reward points will be converted into cash credit at 1 reward point = Re. 0.75 of cash value. All you need to do to redeem your reward points into cash credit is to call our phone banking number on 1860 267 7777.

Redemption Option 2:
We understand that your lifestyle and business take you across the world. Hence we present to you a redemption option that will add miles to wherever you travel, in association with our partner airlines.

Jet Airways:
If you are a Jet Privilege member, you can redeem your reward points on IndusInd Bank Platinum Select Credit Card for JPMiles at the following rate

IndusInd Bank Platinum Select Credit Card Jet Privilege
100 Reward Points 100 JP Miles

To redeem your Reward Points against partner miles, simply

  • Accumulate a minimum of 500 Reward Points
  • Call our 24x7 phone banking team at 1860 267 7777
  • Quote your IndusInd Bank Platinum Select Credit Card number and Jet Privilege/King Club membership number
  • Specify the number of reward points you would like to redeem
  • The reward points will be redeemed in multiples of 100
  • The miles will be credited to your respective membership account within 15 working days

Click here for terms and conditions.

Platinum Select Life

At IndusInd Bank we believe that entertainment is all the more fun when you share it with someone special. That's why IndusInd Bank in association with bookmyshow, Fame Cinemas and Sathyam Cinemas bring you an option where when you buy one movie ticket you can get the other one absolutely free.

Bookmyshow.com:

  • Buy One movie ticket and get the other one absolutely free *
  • The Cardholder can avail upto 1 free movie discounts in a month
  • Offer valid on all theatres registered with BookMyShow across all major cities
  • Please log onto www.bookmyshow.com to book your tickets today

*The price of the free ticket is capped at Rs 200. In case, the price of the ticket is more than Rs 200, the cardholder will receive a discount of Rs 200 and the remaining amount will have to be paid by the Cardholder using his IndusInd Bank Credit Card.

Click here for terms and conditions.

Fame Cinemas:

Gold Lounge offer:-

  • Buy one movie ticket and get the other one absolutely free*
  • Customer can avail up to 4 free tickets in a month
  • Offer valid in Mumbai (excluding Malad), Kolkata and Bengaluru
  • Please log onto www.famecinemas.com to book your tickets today

Silver, Premier and Executive Class:-

  • Buy one movie ticket and get the other one absolutely free*
  • Offer valid on all theatres registered with Fame Cinemas across all major cities
  • Please log onto www.famecinemas.com to book your tickets today

*Click here for terms and conditions.

Sathyam Cinemas:
  • Buy one movie ticket and get the other one absolutely free*
  • Customer can avail up to 2 free tickets in a month
  • Offer valid in Chennai only
  • Please log onto www.thecinema.in to book your tickets today

*Click here for terms and conditions.

Platinum Select Travel

While travelling across the country for business or pleasure, comfort and convenience come first. We, at IndusInd Bank, understand that and make sure that as an IndusInd Bank Platinum Select Credit Card customer you get that and much more. We make travelling a pleasure for our esteemed customer like you.

Priority Pass Program:
IndusInd Bank values your enduring patronage and strives to offer the very best of services to keep our relationship growing. Because you are exclusive to us, we have brought a unique complimentary priority pass program which gives you access to 600 lounges across the world.

Value Offering:

Annual membership Priority Pass cost Annual Benefit
Priority Pass Membership USD99 X 2 USD 198 (INR 9,900 per annum approximately)

Click here for terms and conditions

Travel Pack and Travel Plus Program:

IndusInd Bank understands your travel needs and brings to you set of unique travel assist program - 'Travel Pack’ and ‘Travel Plus’.

You have access to over 600 VIP airport lounges around the world as part of the Priority Pass Program. With the Travel Pack and Travel Plus Program, you also enjoy special waivers on lounge usage charges outside India.

Value Offering:

Program Jet Airways codes Lounge usage Annual saving
Travel Pack 4 Jet codes Maximum of 10 lounge usage/yr of value $27 INR 28,200 approximately
Travel Plus Nil Maximum of 8 lounge usage/yr of value $27 INR 12,960 approximately

Travel Insurance Cover Details:
IndusInd Bank has tied up with ICICI Lombard General Insurance Company Limited as a group manager to provide cardholders with the following insurance cover under the program:

Insurance cover Sum assured (up to)
Lost baggage INR 100,000
Delayed baggage INR 25,000
Loss of passport INR 50,000
Lost ticket INR 25,000
Missed connection INR 25,000
Program Travel Insurance Enrolment fee Net annual savings
Travel Pack Yes INR 15,000 per annum INR 13,200
Travel Plus Yes INR 5,000 per annum w.e.f. 15th Oct 2013 INR 7,960

Click here for terms and conditions.

Platinum Select Concierge

Our 24-hour concierge service brings you a team of professionals at your service to assist you with hotel reservations, flight booking and many other lifestyle requirements. This is a complimentary service and is accessible from any corner of the world. All you have to do is pick up the phone on us and we’ll take care of the rest!

Platinum Select Concierge offers you:

Pre-trip Assistance:-
No more pre-trip worries. Collect all the information you need to know before you go. The concierge will provide you with all the information about your travel destination, like the weather, important landmarks, modes of transport etc.

Hotel Reservation:-
Let the concierge handle your reservations. The concierge shall make all the arrangements in the finest hotels across the world to ensure that you have a pleasurable and comfortable stay.

Flight Booking:-
The concierge will make all the necessary flight arrangements to help you get to your desired destination.

Sports and Entertainment Booking:-
If you are interested in booking any sports events, concierge is here for you. The concierge will make sure you don't miss out on your favourite event anytime.

Exclusive Booking:-
If you are interested in special events like workshops or talks by eminent personalities, the concierge will provide you with all the information you need and also make reservations on your behalf .

Flower and Gift:-
Need help arranging a special gift or want to send flowers to that special someone, leave it to the concierge. Now, you can have a gift delivered to anyone, anywhere in the world, whether it is Swiss watches or French wine, the concierge will ensure that it is delivered to your loved ones.
To avail these services, please call our Concierge Desk at 1860 267 7777

Auto Assist

It is believed that the journey is more important than reaching the destination. And we make sure that nothing robs you of this priceless experience.

When on the road, there could be a thousand things that could interrupt your journey. But not when you have the IndusInd Bank assistance. Be it an unwanted flat tire, an unforeseen vehicle breakdown or any other emergency it can now be tackled with Auto Assist.

With your IndusInd Bank Iconia Card, you can now call for help 24-Hours, all 365 days.

Roadside Repair Service:
In the event that your vehicle breaks down on the road due to any mechanical/electrical fault, Auto Assist will help in arranging for the mechanic for repair of your vehicle at the vehicle's breakdown location.

Emergency Fuel Supply:
If, your vehicle gets stranded on the road due to lack of fuel, the Auto Assist shall arrange to deliver the fuel (up to 5 litres) to the location where your vehicle is stranded.

Flat Tire Services:
In case of a flat tyre, the Auto Assist shall arrange for a mechanic to come and repair the flat tyre.

Keys Locked Inside:
In the case of car keys getting locked inside the car or keys getting misplaced, Auto Assist can even arrange for a locksmith to come and either prepare a new car key or open your car for you at the time of need.

Battery Service:
In case the battery is dead and not functioning, the Auto Assist shall arrange for a service provider to come for battery repair at the vehicle's breakdown location.

Emergency Towing Assistance:
In case of a breakdown where the car needs to be towed, the Auto Assist shall arrange for a towing service for taking your car to the appropriate repair shop.

Accident Management & Medical Assistance:
In the unfortunate event of an accident or emergency, the Auto Assist will help you by co-ordinating necessary activities including emergency message transmission, arranging for emergency medical assistance, towing of vehicles. Auto Assist services are available in Mumbai, Delhi, Bangalore, Pune, Chennai and Kolkata. Be safe and worry-free, wherever you go.

For further details please call the Concierge Desk at 1860 267 7777.
Click here for terms and conditions of the applicable insurance policy.

Platinum Select Freedom

Enjoy a waiver* of 2.5% surcharge at any petrol pump across India.

Value Offering:

Petrol surcharge waiver Monthly savings Annual savings
Monthly fuel usage at INR 8000 INR 200 INR 2,400

The information given in the value offering is based on certain assumptions and is for illustration purpose only. Actual savings will depend on the usage pattern of a particular cardholder.

*Click here for terms and conditions

Platinum Select Assurance

Total Protect:
Leave your worries about fraudulent usage of your card aside. 'Total Protect' covers you for a sum up to the credit limit on your credit card and is available on add-on cards as well. With us, you can be worry free about fraudulent usage of your card. Also get a complimentary Personal Air Accident insurance cover up to INR 25 lakh.

'Total Protect' covers you for the following:-

  • Unauthorised transactions in case of loss/theft of card: An insurance cover is provided up to 48 hours prior to you reporting the loss of your card.
  • Counterfeit fraud: The IndusInd Bank Platinum Select Credit Card offers you insurance to protect yourself against incidents of counterfeit fraud.

Conditions apply.

Click here for terms and conditions of the applicable insurance policy.

Air accident cover:
With the IndusInd Bank Platinum Select Credit Card, you also get a complimentary Personal Air Accident insurance cover of up to INR.25 lakh.

With IndusInd Bank around to lend you a helping hand, you have very little to worry about.

Click here for terms and conditions.

Card Protection Program

To ensure safety of your credit cards, we bring to you the Card Protection Program - to safeguard you in the event of, loss, theft or misuse of your IndusInd Bank Credit Cards

Click here for more details

EMV Card

This is an additional level of protection which will keep you safe from any fraudulent transactions, especially when you travel across the globe. This makes your transactions much more secure compared to a magnetic striped credit card.

Click here for FAQs about EMV Card

Platinum Select Value Table:
Annual Estimation
Platinum Select Privileges Savings on Market Value
Priority Pass Membership for you and your partner $99 x 2 = INR 9900
Movie tickets at theatres per month INR 16,080
Savings on Fuel Surcharge## INR 2,400
Annual value of Reward Points on an average spend of Rs 30,000 per month (300 points per month) INR 2,700
Total Savings INR 31,080
*The above illustration is based on hypothetical estimate of expenses.
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  • SAVINGS RATES

  • Daily balance upto 1 lac 5.5 %
  • Daily balance above 1 lac 6 %
  • DEPOSIT RATES

  • 1 year to below 1 years 2 months 9.25 %
  • Indus Tax Saver Scheme - 5 years (upto Rs 1 lac) 8.75 %
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Platinum Select Rewards Program

How to redeem
All you need to do to redeem your reward points against any of the Reward Redemption option is to call our phone banking number on 1860 267 7777 and place a request stating your choice.

Terms and Conditions:

  • For every INR100 spent on the Platinum Select Card, IndusInd Bank shall earn 1 Reward Point (‘Reward Points”).
  • The value of the Reward Points for the purpose of redemption is as under
Reward Points Redemption Option
33333 1 Oberoi Hotels & Resorts Stay Vouchers
30000 Mont Blanc vouchers Worth INR 25,000
4000 1 One Way Jet Economy Class Ticket on V class inventory
100 100 miles on partner airlines
1 0.75 INR of cash value
  • IndusInd Bank reserves the right to change the rate of conversion of Reward Points to airline miles or cash credit or towards any other redemption option at any time without prior notice. However, this change will be restricted to incremental points and there will be no impact on already converted Reward Points.
  • IndusInd Bank does not underwrite or warrant the services against which the reward points are redeemed including but not limited to any activities concerning air travel services and redemption of airline miles provided by airline partners and shall not have any liability for any loss, damage, defect, deficiency, delay or imperfection in such services or for any loss or damage that may be suffered, or for any personal injury to a IndusInd Bank Credit card holder (“card holders”) directly or indirectly by use or non-use of the services provided by the airline or any other service provider. Any disputes regarding delivery, service, quality or performance of products/services under the offer must be addressed in writing by the card holder directly to the airline or the service provider.
  • With effect from 1st June 2013, the maximum number of reward points that can be redeemed in one statement cycle is 10,000 reward points for IndusInd Bank Platinum Select Credit Card for Cash Credit option.
  • Terms and Conditions of the respective airlines and service providers will apply.
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Terms and Conditions:

  • Bookmyshow Cinemas customers who use the IndusInd Bank Signature, IndusInd Bank Platinum, IndusInd Bank Platinum Select, Landmark Platinum, IndusInd Bank WorldMiles Platinum, IndusInd Bank WorldMiles Signature, Miles & More Platinum, Miles & More Signature or Matrix Platinum Credit Card (“Card”) to buy cinema tickets through www.bookmyshow.com will receive one free ticket out of every two tickets purchased i.e. two tickets will be available for the price of one subject to bookings in tranche` of two.
  • The offer can be availed only on bookings made on the website www.bookmyshow.com .
  • The offer can be availed only when payments are made using the IndusInd Bank Signature, IndusInd Bank Platinum, IndusInd Bank Platinum Select, Landmark Platinum, IndusInd Bank WorldMiles Platinum, IndusInd Bank WorldMiles Signature, Miles & More Platinum, Miles & More Signature or Matrix Platinum Credit Card.
  • The offer is applicable till 01-July-2014.
  • The current purchase process at www.bookmyshow.com will remain unchanged till the stage where the eligible Card number is provided. After this stage the website will, subject to availability, recognise the eligible Card, reduce the bill amount and inform the transacting eligible card holder accordingly.
  • All card holders are advised to check the other applicable terms and conditions of www.bookmyshow.com before availing the offer.
  • Tickets once bought online, shall be considered sold and cannot be cancelled, refunded or exchanged.
  • The card holder shall be required to give personal information and card details online for the tickets purchased on www.bookmyshow.com
  • The offer cannot be combined with any offer / discounts / promotions at the theatres available on www.bookmyshow.com .
  • Card holders shall not be entitled to compensation / benefits in any form whatsoever in lieu of the offer being availed.
  • Any participation by the card holder shall be voluntary and the offer made www.bookmyshow.com is purely on a best effort basis.
  • IndusInd Bank reserves the absolute right to withdraw and / or alter any of the terms and conditions of the offer at any time without giving any notice.
  • In case the free tickets are not available for a movie show on a particular day, you can try and book for a different date to avail of the free ticket under the offer.
  • There is a maximum limit of 4 free tickets per card each calendar month for Platinum, MMI Platinum & Signature, Matrix Platinum, Visa Signature and Worldmiles Platinum & Signature Credit Cards. However, the maximum limit of free tickets shall stand revised to 2 free tickets per calendar month for Platinum Select and Landmark Platinum Credit cards with effect from November 01, 2010.
  • The number of free tickets available daily are limited and customers can avail of this offer on a first come first serve basis.
  • The 'buy one get one free' offer on www.bookmyshow.com is valid for tickets having a maximum price of INR 250/- per ticket only.
  • IndusInd Bank does not underwrite or warrant the services performed by Bookmyshow cinemas and shall not have any liability for any defect, deficiency, delay or imperfection in such goods/services or for any loss or damage that may be suffered, or for any personal injury to a cardholder directly or indirectly by use or non-use of the products/services provided by Bookmyshow cinemas.
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Terms and Conditions:

  • Fame Cinemas customers who use the IndusInd Bank Signature, IndusInd Bank Platinum, IndusInd Bank Platinum Select, Landmark Platinum, Miles & More Platinum, Miles & More Signature or Matrix Platinum Credit Card (“Card”) to buy cinema tickets through www.famecinemas.com will receive one free ticket out of every two tickets purchased i.e. two tickets will be available for the price of one subject to bookings in tranche` of two.
  • The offer can be availed only on bookings made on the website www.famecinemas.com.
  • The offer can be availed only when payments are made using the IndusInd Bank Signature, IndusInd Bank Platinum, IndusInd Bank Platinum Select, Landmark Platinum, Miles & More Platinum, Miles & More Signature or Matrix Platinum Credit Card.
  • The offer is applicable till 31st December 2013.
  • The current purchase process at www.famecinemas.com will remain unchanged till the stage where the eligible Card number is provided. After this stage the website will recognize the eligible Card, reduce the bill amount and inform the transacting eligible card holder accordingly.
  • All card holders are advised to check the other applicable terms and conditions of Fame at www.famecinemas.com before availing the offer.
  • Tickets once bought online, shall be considered sold and cannot be cancelled, refunded or exchanged.
  • The card holder shall be required to give personal information and card details online for the tickets purchased on www.famecinemas.com.
  • The offer cannot be combined with any offer / discounts / promotions at the theatres available on www.famecinemas.com.
  • Card holders shall not be entitled to compensation / benefits in any form whatsoever in lieu of the offer being availed.
  • Any participation by the card holder shall be voluntary and the offer made by www.famecinemas.com is purely on a best effort basis.
  • IndusInd Bank reserves the absolute right to withdraw and / or alter any of the terms and conditions of the offer at any time without giving any notice.
  • In case the free tickets are not available for a movie show on a particular day, you can try and book for a different date to avail of the free ticket under the offer.
  • There is a maximum limit of 4 free tickets per card each calendar month for Platinum, MMI Platinum & Signature, Matrix Platinum, Visa Signature and WorldMiles Platinum & Signature Credit Cards. However, the maximum limit of free tickets shall stand revised to 2 free tickets per calendar month for Platinum Select and Landmark Platinum Credit cards with effect from November 01, 2010.
  • The number of free tickets available daily are limited and customers can avail of this offer on a first come first serve basis.
  • The 'buy one get one free' offer on www.famecinemas.com is valid for tickets having a maximum price of INR 300/- per ticket only.
  • IndusInd Bank does not underwrite or warrant the services performed by Fame Cinemas and shall not have any liability for any defect, deficiency, delay or imperfection in such goods/services or for any loss or damage that may be suffered, or for any personal injury to a cardholder directly or indirectly by use or non-use of the products/services provided by Fame Cinemas.
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Terms and Conditions:

  • Sathyam Cinemas customers who use the IndusInd Bank Signature, IndusInd Bank Platinum, IndusInd Bank Platinum Select, Landmark Platinum, IndusInd Bank WorldMiles Platinum,IndusInd Bank WorldMiles Signature, Miles & More Platinum, Miles & More Signature or Matrix Platinum Credit Card (“Card”) to buy cinema tickets through www.thecinema.in will receive one free ticket out of every two tickets purchased i.e. two tickets will be available for the price of one subject to bookings in tranche` of two.
  • The offer can be availed only on bookings made on the website www.thecinema.in .
  • The offer can be availed only when payments are made using the IndusInd Bank Signature, IndusInd Bank Platinum, IndusInd Bank Platinum Select, Landmark Platinum, IndusInd Bank WorldMiles Platinum,IndusInd Bank WorldMiles Signature,Miles & More Platinum, Miles & More Signature or Matrix Platinum Credit Card.
  • The offer is applicable till 31st December 2015.
  • The offer is not applicable on food and beverages.
  • The current purchase process at www.thecinema.in will remain unchanged till the stage where the eligible card number is provided. After this stage the website will, subject to availability, recognize the eligible card, reduce the bill amount and inform the transacting eligible card holder accordingly.
  • All card holders are advised to check the other applicable terms and conditions of www.thecinema.in before availing the offer.
  • Tickets once bought online, shall be considered sold and cannot be cancelled, refunded or exchanged.
  • The card holder shall be required to give personal information and card details online for the tickets purchased on www.thecinema.in.
  • The offer cannot be combined with any offer / discounts / promotions at the theatres available on www.thecinema.in.
  • Card holders shall not be entitled to compensation / benefits in any form whatsoever in lieu of the offer being availed.
  • Any participation by the card holder shall be voluntary and the offer made www.thecinema.in is purely on a best effort basis.
  • IndusInd Bank reserves the absolute right to withdraw and / or alter any of the terms and conditions of the offer at any time without giving any notice.
  • In case the free tickets are not available for a movie show on a particular day, you can try and book for a different date to avail of the free ticket under the offer.
  • There is a maximum limit of 4 free tickets per card each calendar month for Platinum, MMI Platinum & Signature, Matrix Platinum, Visa Signature and Worldmiles Platinum & Signature Credit Cards. However, the maximum limit of free tickets shall stand revised to 2 free tickets per calendar month for Platinum Select and Landmark Platinum Credit Cards with effect from November 01, 2010.
  • The number of free tickets available daily are limited and customers can avail of this offer on a first come first serve basis.
  • The 'buy one get one free' offer on www.thecinema.in is valid for tickets having a maximum price of INR 120/- per ticket only.
  • IndusInd Bank does not underwrite or warrant the services performed by Sathyam cinemas and shall not have any liability for any defect, deficiency, delay or imperfection in such goods/services or for any loss or damage that may be suffered, or for any personal injury to a card holder directly or indirectly by use or non-use of the products/services provided by Sathyam cinemas.
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Terms and conditions : Access to Airport Lounges with Priority Pass

  • The Priority Pass Card will be delivered to the card holder at the registered mailing address. To get access to a Priority Pass lounge, the card holder will need to have the Priority Pass Card.
  • A lounge usage fee of USD 27 or applicable charges as per priority pass per visit per member for the card holder and the guests will be charged to the card subsequent to the card holder's visit.
  • For any disputes regarding the billing of this lounge usage fee, the card holder needs to contact Priority Pass directly.
  • Priority Pass membership is complimentary for all IndusInd Bank Iconia Credit card holders
  • A usage charge of USD 27 per person is applicable each time a cardholder visits any lounge, within or outside India. This charge is billed to your IndusInd Bank Credit Card.
  • As a part of the Travel Plus programme, the usage charge of USD 27 is waived off for the cardholder when he visits any international lounges outside India.
  • Usage charges of USD 27 for visits any lounge within India shall not be waived off.
  • Usage charges of USD 27 for visits of guests of cardholders to any lounge within or outside India shall not be waived off.
  • The usage charges for lounge access are subject to change as governed by Priority Pass.
  • IndusInd Bank reserves the right to change the benefits offered as part of the Travel Plus programme without notice.
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Terms and Conditions:

  • The benefits under the Travel Pack and Travel Plus program program are offered by IndusInd Bank, (“IndusInd Bank”) or business associates of IndusInd Bank on a best efforts basis
  • The Travel Pack Program is offered by IndusInd Bank at an annual fee of INR 15,000.
  • The Travel Plus Program is offered by IndusInd Bank at an annual fee of INR 5,000.
  • Access to airport lounges on all domestic and international airports is available for card holders under the program.
  • Usage charges shall be waived for a maximum of 10 international visits per year for Travel Pack program.
  • Usage charges shall be waived for a maximum of 8 international visits per year for Travel Plus program.
  • Usage charges of $27 for visits to any lounge within India shall not be waived off for Travel Pack and Travel Plus program.
  • Usage charges of $27 for visits of guests of card holders to any lounge within or outside India shall not be waived off for Travel Pack and Travel Plus program.
  • The usage charges for lounge access are subject to change.
  • Card holders must exercise due diligence in understanding specific terms that may be applicable to benefits under the program.
  • IndusInd Bank does not underwrite or warrant the benefits provided under the program and shall not have any liability for any defect, deficiency, delay, unavailability or imperfection in such services or for any loss or damage that may be suffered by a card holder directly or indirectly by use or non-use of any of the services under the program.
  • Any disputes regarding delivery, service, quality or performance of products/services under the program must be addressed in writing by the card holder directly to the business associates providing services under the program. Any participation / availing of the benefits under the program by card holder shall be purely voluntary on payment of fees as stipulated above.
  • IndusInd Bank and its business associates reserve the right to change the terms and conditions of the program at any time with prior notice through any channel of communication at the discretion of IndusInd Bank.
  • These terms and conditions shall be read in conjunction with IndusInd Bank’s terms & conditions governing the usage of the credit card.
  • A usage charge of $27 is normally applicable each time a card holder visits any lounge, within or outside India. This charge shall be billed to card holder’s credit card account.
  • As a benefit of this Program, the usage charge of $27 is waived off for the card holder when the card holder visits any international lounges outside India.

Travel Insurance

The insurance cover shall be governed by terms and conditions of the applicable policy of the Insurance Company. Salient Benefits of the insurance cover are outlined here in below:

  • Medical Insurance while travelling internationally - The amount of compensation payable by Insurance Company shall not exceed the sum insured as specified above, in the event the card holder incurs medical costs due to illnesses or accidents, including outpatient & inpatient medical expenses, medical aid, therapies and diagnostic test when travelling abroad. The Insurance Company shall also include costs for medical evacuation to India.
  • Loss of checked-in Baggage - In the event of loss of property whilst in the custody of an international airline, a Property Irregularity Report (PIR) must be obtained from the international airline immediately upon discovering the loss which must be submitted to the Insurance Company. No partial loss or damage shall be compensated by the Insurance Company. No claim will be paid for valuable items as defined in the insurance policy.
  • Delay of checked-in baggage - Compensation for a sum not exceeding the sum insured as specified above, for the expenses incurred for emergency purchase of basic essential items in the event that the card holder suffers a delay of baggage of more than 12 hours from the scheduled arrival time at the destination for delivery of baggage that has been checked by an international airline for an international flight. A non-delivery certificate must be obtained immediately from the international airline which must be submitted to the Insurance Company in the event of a claim hereunder.
  • Loss of passport and ticket - Compensation for a sum not exceeding the sum insured as specified above for loss of or damage to passport and travel related documents due to or on account of confiscation or detention by customs, police or other authority.
  • Missed connection - Compensation of a sum not exceeding the sum insured as specified above, in the event the card holder misses or fails to take a connecting domestic or international flight of an international airline due to the delay in arrival of another international flight, in which the insured card holder is travelling, beyond 6 hours of the scheduled arrival time.
  • The above mentioned travel insurance benefits are valid for a period of 20 days of international travel. IndusInd Bank must be informed at least 48 hours prior to commencement of international travel and within 48 hours after arrival in India to activate the above insurance benefits.
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Terms & Conditions:

Do I need to pay when I use the Auto Assist?

You do not need to pay for arrangement, however all expenses including labor charges or any repair charges, need to be paid to the mechanic.

How long does it normally take for the mechanic to come to me in the time of emergency?

The Auto Assist service is on a best efforts basis, and the time would depend on the location of the vehicle. However, normally it would take about 30 to 45 minutes to reach you within city limits and about one to one and half hour to reach you if you are outside city limits.

What number do I call if I want to use the Auto Assist service?

You need to call the Concierge Service on 1860 267 7777 for Auto Assist.

What all cities is the Auto Assist service available?

The Auto Assist service is available in Delhi, Mumbai, Kolkata, Chennai and Bangalore.

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Terms and conditions:

  • Waiver of 2.5% fuel surcharge is applicable on transactions between INR400/- to INR4000/- only the waiver is applicable across all petrol pumps in India.
  • The waiver can be availed only when payment is made through the IndusInd Bank Credit Card.
  • IndusInd Bank reserves the right to impose a cap on the maximum value or number of fuel transactions permitted in a month on the credit card.

* Please note that service tax levied on fuel surcharge (if any) will not be waived and will need to be borne by the cardholders

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Terms and conditions:

Lost Card Liability

  • All PIN based transactions (like ATM, Internet and telephone etc) are not covered.
  • Pre-delivery fraud not covered.
  • 2 days (includes reporting day) pre-reporting and 7 days (Includes reporting day) post reporting claims are covered.
  • Claim has to be reported by Card holder within 15 days from the date of loss in case of card to be admissible for claim.
  • Insurance benefit would be available only to Active card users. An active card is defined as the card with one transaction/ activity on any POS terminal in last 6 months from date of loss.

Counterfeit card liability:

  • Claim has to be reported by cardholder within 15 days from the date of issue of statement containing the disputed counterfeit transaction.
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Terms and conditions

Personal Accident (AIR):

  • Cover: Accidental death due to air accident.
  • In the event of insured having multiple cards, the personal accident claim would be payable on one card only, with maximum benefits (highest sum insured)
  • Card should have been used at least once for retails purchase in 90 days before date of loss.
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Protect your Credit Card with the Card Protection Program

In order to ensure safety of your credit cards, we bring to you the Card Protection Plan - to safeguard you in the event of, loss , theft or misuse of your IndusInd Bank Credit Cards . As is known, "Better safe than sorry", choose your Card Protection Plan today.

One free call to block all cards Classic Premium Platinum
24- hour toll-free number Yes Yes Yes
Worldwide cover Yes Yes Yes
Tele-registration line Yes Yes Yes
Emergency travel & hotel assistance
Hotel assistance (Overseas ) INR 80,000 INR 1,20,000 INR 1,60,000
Hotel assistance (In India) INR 40,000 INR 60,000 INR 80,000
Replacement travel tickets (Overseas) INR 80,000 INR 1,20,000 INR 1,60,000
Emergency cash assistance (In India) Nil INR 20,000 INR 20,000
Fraud Protection
Pre-notification* INR 50,000 INR 1,00,000 INR 150,000
Maximum limit per card INR 20,000 INR 40,000 INR 60,000
Post-notification INR 15 lakh INR 20 lakh INR 25 lakh
Other benefits
Reminder stickers Yes Yes Yes
Card ordering service Yes Yes Yes
Valuable document registration Yes Yes Yes
CPP key fob and retrieval service Yes Yes Yes
Free PAN card replacement service Yes Yes Yes
Lost mobile phone reporting service (SIM blocking) Yes Yes Yes
Mobile phone identifier (IME)registration service Yes Yes Yes
Foreign language interpreter assistance Nil Nil Yes
Membership fee ( annual )
Single INR 1,145 INR 1,495 INR 1,745
Joint INR 1,745 INR 2,245 INR 2,645
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FAQ's for EMV

What is EMV?

EMV stands for Europay, MasterCard and Visa. It is the international standard for chip based payment cards to ensure the highest security level for Credit Card transactions.

What is the IndusInd Bank EMV Credit Card?

IndusInd Bank EMV Credit Card contains an embedded microchip on the face of the card. The customer data embedded in the microchip is extremely difficult to copy or counterfeit. Chip technology is designed to take security to the next level by giving you a secure environment to transact. For better acceptability across merchants, IndusInd Bank EMV chip Credit Card will also contain a magnetic stripe on the reverse of the card to ensure swipe transactions.

What are the benefits of the IndusInd Bank EMV Credit Card?

With the EMV chip technology, all the data that was stored on the magnetic strip will be additionally embedded on the chip. A Credit Card with a chip is more secure and reliable than the one with just the magnetic stripe on the reverse of the card, as it is difficult to copy customer details from an embedded chip. This safeguards the Credit Card from skimming frauds.

How do I use the IndusInd Bank EMV Credit Card?

Making a purchase with the IndusInd Bank EMV Credit Card is easy and secure. You may see minor differences in how your chip Credit Card is processed while making purchases. As part of the transition to chip, over the next few years more and more in-store payment terminals will be updated to accept chip enabled cards. For your convenience, the chip Credit Cards will continue to have the magnetic stripe on the reverse of the card. This will enable you to use your chip card at merchants who don’t have chip terminals – by swiping your card and signing the receipt. However, we would urge you to use your IndusInd Bank EMV Credit Card only at the merchant establishments who use EMV Chip terminals, for safety from skimming frauds.

How will I use the IndusInd Bank EMV Credit Card on a chip (POS – point of sale) terminal?

At a chip terminal, you simply:

  • Insert your Credit Card into the chip slot
  • When your transaction is completed, remove your card from the chip slot and take your receipt, sign on the merchant copy and give the same back to the merchant. Retain your copy for future reference
How will I use the IndusInd Bank EMV Credit Card on a non-chip (POS point of sale) terminal?

At some merchants your chip Credit Card will be used the same way as your Credit Card with the magnetic stripe :

  • The card is swiped through the EDC machine at the merchant outlet
  • When your transaction is completed, take your receipt, sign on the merchant copy and give the same back to the merchant. Retain your copy for future reference
How is IndusInd Bank EMV Credit Card different from what I use today?

When you make a transaction at a chip terminal, you insert your chip card into the terminal. Your IndusInd Bank EMV Chip Credit Card stays in the terminal until the transaction is complete. Transacting with the card using the chip should be a priority over using the magnetic stripe at the back of the card, since the security chip makes the transaction more secure.

Will the magnetic stripe be removed from IndusInd Bank EMV Credit Cards?

Chip cards will continue to have a magnetic stripe on the back. This will ensure that the chip cards are accepted at merchants and in other countries that have not moved to the chip technology (such as the United States).

What if the IndusInd Bank EMV Credit Card does not work at a merchant having a chip terminal?

IndusInd Bank EMV Credit Card will work on all terminals at all merchant locations around the world. However if the EMV chip card doesn’t work at a particular terminal, the merchant will have to do the following

  • Swipe the magnetic stripe at the back of the card on the chip terminal (This is known as a fallback transaction when the chip card inserted in the chip terminal ______________slot doesn’t work)
  • Please note that we have restricted the number of fallback transactions allowed, to a maximum of three attempts on your Credit Card to minimize the possibility of misuse on your card. If the number of attempts is exceeded beyond the allowable limit, your Credit Card will be temporarily blocked. You need to call the IndusInd Bank Phonebanking number: 1860 267 7777 to unblock your IndusInd Bank EMV Credit Card.
  • If the card still doesn’t work, the merchant terminal could be faulty. Please request the merchant to use the IndusInd Bank EMV Credit Card at another chip terminal (if possible of another acquiring bank than the one used earlier) If both the above options do not work, please contact us at our 24X7 phonebanking number 1860 267 7777.
What if my IndusInd Bank EMV Credit Card is lost or stolen?

Please report the loss to us immediately on 1860 267 7777 / +91 22 4220 7777 and our phone banking officers will block your Credit Card immediately.

Can I use the IndusInd Bank EMV Credit Card outside India?

Yes. IndusInd Bank EMV Credit Cards can be used at any merchants around the world where your Credit Card is accepted today.

How does chip technology work for online and mail order/ IVR (Interactive Voice Response) transactions?

Online transactions will function the same way as they do today.

For online Credit Card transactions, a VBV (Verified by Visa) password will be required to complete the transaction the process will remain as it exists today.
For Mail order & Telephone transactions, effective 1st February 2011 a 6-digit OTP (One Time Password) is required and will be applicable for chip cards as well.

Can a Chip Card be compromised?

A compromise of your card means the card information has been copied and a fraudster is trying to access your account. As of now, we have not observed any compromise of a chip Credit Card as the security chip makes it difficult to copy the Credit Card details. This would be possible only if you continue to swipe the magnetic stripe of your IndusInd Bank EMV Credit Card at a merchant terminal instead of inserting the chip card to complete your transaction.

Which Shopping outlets have the Chip- Enabled terminals?

Most of the merchants have chip-enabled terminals. In case the merchant doesn’t have chip enabled terminal, the card can be swiped for transactions.

Can the Chip Credit Card be used to withdraw cash?

Yes, you will be able to use your EMV chip card at the ATM’s as usual.

How do I make the payment for the chip Credit Card usage?

You can make chip card payment through online banking/ECS set up on your Bank account, Cash, Cheque, Net Banking, etc. The process is the same as in case of other IndusInd Bank Credit Cards.

Is the IndusInd Bank EMV Credit Card durable?

The IndusInd Bank EMV Credit Card should withstand normal wear and tear and the chip should last as long as the card is valid. However, you should take steps to ensure your card is protected to ensure longevity.

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Safety Tips on your Credit Card

DO NOT

  • DO NOT leave your Credit Card unattended.
  • DO NOT disclose your ATM PIN/TPIN/NET BANKING PASSWORDS/OTP/CVV/VBV/MASTER SECURE PASSWORDS to anyone.
  • DO NOT seek help from strangers at the ATM even if offered voluntarily.
  • DO NOT hand over your Credit Card to any individual other than a merchant when making a purchase.
  • DO NOT handover your credit card to anyone claiming to be a representative of a Bank/VISA/Master Card or any organization.

DO

  • DO check the identity proof of the sales executive while applying for a card or loan or handing over your documents.
  • DO Check your application status after applying for any card or loan by calling the respective bank's helpline number
  • DO Pay attention to all alerts sent by the bank especially transaction alerts or address/mobile number change alert etc. Please inform the Bank immediately on any discrepancy.
  • DO Keep your Credit Card in the same place in your wallet/purse so that you notice it immediately if it is missing.
  • DO memorize your Personal Identification Number (PIN) and change it on a regular basis, destroy any physical documents of the PIN mailer.
  • DO Change your net banking passwords frequently.
  • DO Inform the Bank immediately, if there is any change in your mobile number, address etc. provided to the Bank.
  • DO ensure that the merchant processes the transaction on your credit card in your presence.
  • DO Verify that, on completion of the transaction, the Credit Card returned to you by the merchant, is yours.
  • DO check receipt of your monthly Credit Card statements. If you do not receive your Credit Card statement, contact our helpline number to check if the appropriate address is updated.
  • DO Keep the Bank's Helpline/Customer care number handy to enable immediate calling for any assistance/exigency.
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