Dear Customer,

It is our endeavour to make banking safe and secure for you and we constantly engage to make you aware of ways to keep yourself protected from frauds.

Always keep your cheque book in safe custody and in case of loss of cheque, please inform the branch or call our Contact Centre immediately for stop payment instructions.

Do not handover cash to any Branch Executive (other than Branch Teller) for depositing the same in your account.

Please visit the branch for cash withdrawal or cash deposit, except in exceptional situations. Cash should be deposited only at the cash counter at Branch and stamped receipt should be obtained for the same.

Do not handover blank cheques or Credit Card to the Bank Executives, for any purpose.

On receipt of the Welcome Kit / Cheque Book / Debit Card, immediately check and report the same, if the packet is tampered with or any cheque leaf is missing, or any other suspicious observation, to the Branch Manager or Contact Centre.

Do not keep your cheque book and cards together.

Please check your statement of account / pass book and in case of any discrepancy, please bring the matter to the notice of Branch Manager / Contact Centre immediately.

Do not keep the blank signed cheque leaves.

Please complete all the fields in the account opening form/s, Investment related proposal form/s, FD application/s before handing over to our Executive.

Do not share your account details, password or other security information with anyone (including the Bank Executives).

Cheques issued for any purpose like opening account, placing deposits, for investments, etc. should be handed over to our Executive, only after filling up all the fields.

Do not store / write any passwords on the back of the Debit Card or in the wallet, simply memorize your password.

Please refer to the FD Rate Chart before placing deposits and verify the FD advices issued by the Bank with the FDs listed in the statement of account.

Do not respond to any call / email asking for your account, Debit Card / Credit Card details including CVV, expiry date, Net Banking password, OTP / any other personal details.

So, bank safe and bank smart by staying aware of these simple yet critical security pointers at all times. Better banking is in your hands.

Warm regards,
Team IndusInd Bank

For more details, please call our 24x7 Phone Banking Numbers: 1860 500 5004 / +91 22 4406 6666
Alternately, please visit our website