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Services on Phone Banking

Assistance on IVR

  • PIN on IVR
  • Lost Card reporting
  • Stop payment of cheque
  • Instant read-out of balance and last 3 transactions.
  • Account/Credit Card Statement Request
  • Cheque Issued status
  • Cheque Book Request
  • Funds transfer within/Outside Bank
  • Credit card Payment
  • Book Fixed Deposit/Recurring Deposit
  • Activation Of IndusNet ID
  • Application Status
  • Reward Points Information

Assistance by Phone Banking Representatives

  • Adhoc Statement vide Email/Post
  • Debit Card Activation
  • Demat Holding statement
  • Loan Account Information
  • Re-issue of ATM/Debit card and its PIN
  • Registration and activation for E-statements, Mobile Banking and Internet Banking
  • Request on duplicate internet banking passwords
  • Request for Fixed Deposit advice in duplicate
  • Unlocking of IndusNet account
  • Updation of your contact numbers
  • Complaints and Suggestions
  • Request for Fixed Deposit
  • Adhar card updation
  • Cheque / card stop payment
  • Disputes - ATM and POS
  • Indus mobile registration , unlocking and PIN reset
  • Loyality point redemption and queries
  • Travel card - blocking, PIN reset
  • Doorstep banking request
  • OTP and VBV request