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Services on Phone Banking

Assistance on IVR

  • Cheque Book Request, Stop payment of cheque, Cheque Issued status
  • Funds transfer within accounts.
  • Instant read-out of balance and last 3 transactions.
  • Lost Card reporting.
  • Product Information and Deposits Interest rates.
  • Statement request by Fax
  • PIN on IVR

Assistance by Phone Banking Representatives

  • Adhoc Statement vide Email/Post
  • Debit Card Activation
  • Demat Holding statement
  • Loan Account Information
  • Re-issue of ATM/Debit card and its PIN
  • Registration and activation for E-statements, Mobile Banking and Internet Banking
  • Request on duplicate internet banking passwords
  • Request for Fixed Deposit advice in duplicate
  • Unlocking of IndusNet account
  • Updation of your contact numbers
  • Complaints and Suggestions
  • Request for Fixed Deposit
  • Adhar card updation
  • Cheque / card stop payment
  • Disputes - ATM and POS
  • Indus mobile registration , unlocking and PIN reset
  • Loyality point redemption and queries
  • Travel card - blocking, PIN reset
  • Doorstep banking request
  • OTP and VBV request
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