Services on Phone Banking
Assistance on IVR
- Cheque Book Request, Stop payment of cheque, Cheque Issued status
- Funds transfer within accounts.
- Instant read-out of balance and last 3 transactions.
- Lost Card reporting.
- Product Information and Deposits Interest rates.
- Statement request by Fax
- PIN on IVR
Assistance by Phone Banking Representatives
- Adhoc Statement vide Email/Post
- Debit Card Activation
- Demat Holding statement
- Loan Account Information
- Re-issue of ATM/Debit card and its PIN
- Registration and activation for E-statements, Mobile Banking and Internet Banking
- Request on duplicate internet banking passwords
- Request for Fixed Deposit advice in duplicate
- Unlocking of IndusNet account
- Updation of your contact numbers
- Complaints and Suggestions
- Request for Fixed Deposit
- Adhar card updation
- Cheque / card stop payment
- Disputes - ATM and POS
- Indus mobile registration , unlocking and PIN reset
- Loyality point redemption and queries
- Travel card - blocking, PIN reset
- Doorstep banking request
- OTP and VBV request