Features & Benefits
We understand that as an NRI, it is often that you need assistance in executing certain transactions which go beyond your basic banking needs.
As part of our endeavor to be a one-stop solutions provider for all your financial needs, we are proud to present to you – Indus Assist.
Indus Assist is a concierge service facilitated by us through YourManInIndia, a concierge service provider from the renowned 76 year old TTK group.
Indus Assist enables you to execute the following tasks in a jiffy!!
Please click here to access Indus Assist.
Provision of service
The Bank shall guide its NRI Customers with Concierge Services through its external service provider namely M/s. TTK Services Pvt. Ltd. And/or any other third party as recommended by TTK NRI Customer on disclosing its NRI account number can access the link of TTK’s website and can avail various services so offered by TTK . Customer agrees and accepts that role of Bank is merely that of a facilitator who is merely giving its NRI customer an opportunity to access the services of TTK . At no point of time the Bank shall endorse the quality of services offered by TTK and/or its Associates nor shall it be responsible for any deficiency in service therein.Any service availed by the Customer from TTK and/or its Associates shall be at the risk and responsibility of the Customer.
Right of Access:
Role of IndusInd Bank:
The Bank is merely a facilitator who shall guide the Customer to TTK who shall provide its services and expertise in executing the request of the Customer either by itself and/or through its recognized third party service providers or Associates..
Acknowledgement of customer
Customer acknowledges and accepts that it has independently evaluated the desirability and consequences of availing the Concierge Services from TTK and is not relying for the same on the Bank. IndusInd Bank hereby disclaims liability for, any information, materials, products or services posted or offered by TTK . The Customer shall settle all charges, fee payable to TTK directly without any reference to the Bank.
For the fulfillment of the services as desired by the Customer, TTK may provide links to web sites controlled or offered by itself or third parties (non-affiliates of IndusInd Bank). The Bank hereby disclaims liability for, any information, materials, products or services posted or offered by any of the third party sites linked to the web site.
The Bank shall not warrant the quality of service, quality control of the products offered. IndusInd Bank expressly disclaims liability for errors or omissions in the services offered and supplied by TTK and/or its Associates . No warranty of any kind, implied, expressed or statutory is given in conjunction with the services offered and availed, including fee charged by TTK Services Pvt. Ltd or any other third party.
No Contractual relation
Use of services offered by TTK and any other third party shall not create any contractual obligation between the Bank and the Customer. IndusInd Bank, its directors, promoters, employees, associates, agents and assigns shall not be liable for any damage/ loss/ expenses/ costs/ personal injury of any kind, including but not limiting to direct or indirect, special, incidental, or consequential loss or damage arising from reliance on the services offered.
Limitation of Liability
The Bank shall not be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with the provision of Concierge Services by TTK and/or any other third party or delay in service requested or in connection with any failure of performance of service, and/or omission, interruption, defect, delay in performance of service requested. IndusInd Bank, its directors, promoters, employees, associates, agents and assigns shall not in any way be responsible for any loss or damages arising from delay or inability of TTK and any other third party to perform the services as requested. Any act or omission by TTK and/or its Associates or any third party shall not entitle the Customer to any quantified or un-quantified damages of any nature whatsoever. IndusInd Bank declares that it is not liable for any deficiency in Services and quality control of the products and shall not be
held responsible if the Service quality and/or product description does not meet Customers expectations.
Email messages received or sent by Customer over the Internet cannot be guaranteed to be completely secure. The Bank is not responsible for any damages incurred by users if they receive or send a message to TTK
Transmitting over the Internet
The Bank is not responsible for the interruption, transmission blackout, delayed transmission and incorrect data transmission and the Bank shall not be liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages sent or received.
In the event of any Force Majeaure event, the Bank shall be absolved of all responsibilities. “Force Majeure Event” means any event due to any cause beyond the reasonable control of the Bank, including without limitations, unavailability of any communication systems, breach, or virus in the processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious, destructive or corrupting code or program, mechanical or technical errors/failures or power shut down, faults or failures in telecommunication etc.
Customer agrees and accepts that to provide services, the Bank shall necessarily share the information supplied by the customer with the third party. Therefore customer agrees and accepts not to hold IndusInd Bank liable for any breach of confidentiality. Customer further agrees and accepts that IndusInd Bank shall not be subject to any obligations of
confidentiality regarding information submitted by the Customer except as agreed by the Bank.
Copyright in the pages and in the screens displaying the pages, and in the information and material therein and in their arrangement, is owned by IndusInd Bank unless otherwise indicated.
Customer acknowledges that the Bank own all legal right , title and interest in and to the services including any intellectual property rights which subsists in the services whether those are registered or not. Customer further acknowledges that Services may contain information which is designated confidential by the Bank and that customer shall not disclose such information without the Bank prior written consent.
Governing Law and Jurisdiction Clause:
IBL Registration Number NSE: INE231308847
MCX Stock Exchange Limited: INE261314434 for dealing in currency derivatives segment