e-shopping, e-ticketing

    Welcome to IndusNet - Online Payments a secure online eCommerce solution from IndusInd Bank.

    A simple and convenient way to transact online from anywhere at any time. You can shop / donate / subscribe online with our list of Merchants and authorize the transaction from your chosen bank account using your Internet Banking passwords.

    This service is absolutely FREE for IndusInd Bank customers. Happy e-Shopping!!! ENJOY ONLINE SHOPPING through CC Avenue’s Shopping Mall, which offers a wide variety of products and services in the following categories :

    Apparel Education Matrimonial
    Artifacts and Collectables Electronics & Household Items Media
    Astrology Florists Non Profit Organizations
    Ayurvedic Products Gifts Travel
    Books & Periodicals Jewellery, Gems & Silver artifacts Web Hosting

     Click here to browse through CC Avenue's Active Vendors or CC Avenue Shopping Mall

    FAQs related to e-shopping, e-ticketing

List of Merchants

    Telecom Utility Mutual Fund Shopping Tours/Travel
    Bharat Sanchar Nigam Ltd (BSNL) Andhra Pradesh Central Power Distribution Co Ltd Birla Sun Life Mutual Fund CCAvenues Akbar Travels
    Bharti Airtel BSES Rajdhani Fidelity Mutual Fund ITZ Shop Cox and Kings India
    IDEA Cellular BSES Yamuna ICICI Prudential Mutual Fund Paysignet EzeeGo One Travels & Tours
    Mahanagar Telephone Nigam Ltd (MTNL) Mahanagar Gas Ltd Kotak Mutual Fund Pune e Shop Le Passage to India Tours & Travels
    MTNL Dolphin Maharashtra State Electricity Distribution Principal PNB Mutual Fund Tata Sky Ltd Travel Guru
    MTNL Garuda Maharashtra State Electricity Board Reliance Mutual Fund Vizag e Shop YATRA
    MTNL Mumbai North Delhi Power Ltd. SBI Mutual Fund    
    Reliance Communications Reliance Energy Ltd UTI Mutual Fund    
    Tata Indicom        
    Vodafone (Hutch)        
    Broadband/ Networking Life Insurance Education Trading General Insurance
    Net 4 India Ltd ICICI Prudential Life Insurance Computer Society of India Kotak Commodities Reliance General Insurance
    Tata Indicom Kotak Life Insurance Manipal Academy for Higher Education Navia Markets Tata AIG General Insurance
    Videsh Sanchar Nigam Limited LIC Of India   Sharekhan  
    You Telecom (Iqara) Reliance Life Insurance   Religare  
    Donation Railways Recruitment/ Careers Entertainment
    Child Rights & You (CRY) IRCTC GULFJobs Seventy MM
    Shree Siddhivinayak Temple Trust Mumbai Subarban Season Ticket   Web 18 Online Services Ltd

    About IndusNet - Online Payment Service

    What is the IndusNet - Online Payment service?
    IndusNet - Online Payment is an online payment facility that facilitates payments linked to Merchant Websites.  The Bank offers this facility to its customers for transactions requiring online payment service such as e-shops,  online share trading, ticketing, etc.

    Which are the e-shops where I can transact?
    Click here to view the e-shops where you can transact.
    Registering for IndusNet - Online Payment Service

    To activate your IndusNet User ID and Password for Online Payments please update your e-mail ID using the internet banking service IndusNet.  Your IndusNet Login ID and Transaction Password will be activated for Online Payments within 48 hours.
    Using IndusNet - Online Payment Service

    When do I start using IndusNet Online Payments?
    The Bank will advise you by email about the activation of your Online Payments and then on you can transact online through IndusNet Online Payments.

    Do I need to open any new account for this?
    You can use your existing IndusInd Bank accounts for this purpose.

    Which customers can use the IndusNet service?
    IndusNet Online Payments service is available to all IndusInd Bank Customers - Individuals and Sole Proprietors.

    How do I change or cancel my payment Instruction?
    A payment instruction once given is irrevocable and cannot be cancelled.  You will have to liaise with the Merchant directly.

    What is the proof of the payment made?

    On every successful payment the Merchant receives a confirmation of the payment.  These transactions bear a unique reference number, which is included in your bank statement. You also receive an e-mail confirming the transaction.

    How and when is my bank account debited?
    Your bank account is debited immediately when you confirm for the payment to the Merchant.

    Customer Support

    What happens if I have a dispute with the Merchant regarding the product?
    In case of any dispute you will need to liaise and settle with the Merchant directly.  The Bank will assist you with the payment confirmations.

    Are all transactions done through IndusNet Online Payments safe?
    The security and confidentiality of your personal and financial information is of paramount importance to us. You are provided with best-in-class security standards when it comes to using the IndusNet service so that your transactions done are safe.
    Customer Security

    Keeping in mind some of the common security considerations, we list below some of the key control measures that are taken:
    Allow only authorized access to the web site:
    To access your account information; you require a Login ID and a password that is chosen by you. Only you can access your account information. Access to your account is secured using Secure Sockets Layer (SSL) encryption. This ensures that your account numbers and personal data are never sent over the Internet unencrypted.

    Protect data during transmission:
    All online information exchange between you and Indus Pay through the Internet is encrypted. Unlike normal Internet communication, information provided to us is sent in a 'secure session' established with SSL technology. SSL is a security protocol that provides data encryption, server authentication, and message integrity for a connection to the Internet. Using SSL ensures that the information you exchange with us is never transmitted over the Internet unencrypted and cannot be viewed by unauthorized individuals. We use SSL to protect customers from unauthorized tampering or viewing of their account and billing information. This encryption is done using 128-bit RC4 encryption, the maximum level of encryption possible on the Internet comparable to security levels used by financial institutions.

    Protect data during storage:

    Your data resides in a database that is protected by a physical firewall. This firewall is configured to receive and process requests only from authorized personnel. It can also detect any unauthorized activity around the server. Further, some of the highly critical information such as your password, secret question, secret answer, etc is stored in the database in a hashed format, thereby preventing misuse of data even by any remote possibility. Regular back-ups are taken of the data so that appropriate recovery measures can be initiated of the latest information if there are any hardware problems.

    If you are an online merchant and interested in a business tie-up please e-mail us at reachus@indusind.com

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