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Terms and conditions
Mobile Banking Terms & Conditions
These terms and conditions ("Mobile Banking - Terms") set out the rights and obligations of you, the customer, and us, the Bank, in connection with your use of the Mobile Banking-Service. All the terms and conditions of these Mobile Banking-Terms are legally binding, so please read them through carefully before you accept and agree to the said terms and conditions.
These Terms and Conditions shall be read together with any other terms and conditions governing the use of other facilities, benefits, products or services which the IndusInd Bank may make available to you from time to time in connection with Mobile Banking. In the event of any conflict, these Terms and Conditions shall prevail.
"Account" means any one or more accounts held and/or facilities provided by the Indusind Bank including but not limited to savings accounts, current accounts, credit card or debit card accounts, loans, investments or such other accounts and/or facilities as may be determined by the IndusInd Bank from time to time.
"Content" shall mean proprietary and non-proprietary information and works of text, hypertext, music, voice, video, multi-media work or art for banking and financial services, promotional, educational, informational and/or entertainment purposes made available on Mobile Banking.
"Customer" shall mean a customer of IndusInd Bank or of an Affiliate or any person who has applied for any product/service of IndusInd Bank including Mobile Banking.
"IndusInd Bank" shall mean INDUSIND BANK LIMITED., a banking company registered under the
Companies Act, 1956 and having license to carry on Banking Business under the Banking Regulation Act, 1949 and having its registered office at 2401 Gen. Thimmayya Road (Cantonment), Pune – 411 001, and having its corporate Office at
701/801 Solitaire Corporate,
Guru Hargovindji Marg,
Andheri-Ghatkopar Link Road,
Andheri (East), Mumbai 400 093.
"Indus Group" means IndusInd Bank and its subsidiaries, either individually or collectively, as the context requires.
"Mobile Banking" or "Service" means the banking service(s) or such other services of the IndusInd Bank as may
be offered from time to time made available through the use of mobile phones and any other such devices as may
be approved from time to time.
"Network Service Provider" means telecommunications service providers or any other network service provider that provides the Customer with telecommunications and connectivity services necessary for the provision of Mobile Banking.
"SMS" means Short Messaging Service which is the transmission of short text messages to and from SMS enabled devices including but not limited to mobile phones.
"Terms and Conditions" means these terms and any amendments and/or variations thereto for access and/or use of Mobile Banking.
"Web Site" means the web site located at URL: http://IndusInd.com:
The Customer shall apply to IndusInd Bank for use of the Mobile Banking through a prescribed format of application made available by the IndusInd Bank from time to time. The same shall only be accepted only after authentication of the Customer through any mode of verification as may be stipulated by IndusInd Bank from time to time as may be decided at the sole discretion of indusInd Bank.
The Mobile Banking shall be activated only on receipt of such application and after completion of verification process laid down by the IndusInd Bank.
Pls Note: IndusInd Bank has the absolute / sole discretion to accept and/or reject any application for Mobile Banking and without giving any reason thereof.
ELIGIBILITY FOR MOBILE BANKING:
Mobile Banking is available to accountholders/ customers of IndusInd Bank who holds existing valid Account(s) subject to restrictions that may be imposed by IndusInd Bank from time to time.
MOBILE BANKING – SERVICE SCOPE:
DISCLAIMER - NO WARRANTY:
Please note that Mobile Banking is provided "as is" and "as available", without any warranty of any kind, either express, implied or statutory. IndusInd Bank specifically disclaims any warranty of merchantability or fitness for any particular purpose, warranty of title, non-infringement of intellectual property rights or third party rights and that any information transmitted through your Network Service Provider for Mobile Banking is secure or confidential.
Customers are advised to evaluate and ensure that the quality of the products and/or services accessed through Mobile Banking meets with your expectation. IndusInd Bank shall not be responsible for any electronic or mechanical defect, data failure or corruption, computer viruses and bugs or related problems that may be attributable to your telecommunications equipment and/or the services provided by any relevant Network Service Provider.
To the fullest extent permitted by law, IndusInd Bank does not warrant that Mobile Banking will be provided uninterrupted or free from errors or that any identified defect will be corrected and that any information provided by Mobile Banking is adequate, accurate, complete, current or reliable.
NOTHING PROVIDED UNDER MOBILE BANKING IS TO BE CONSTRUED AS AN OFFER OR
SOLICITATION TO SELL OR BUY SECURITIES OR OTHER FINANCIAL INSTRUMENTS, OR AS ADVICE OR
RECOMMENDATION WITH RESPECT TO SUCH SECURITIES OR OTHER FINANCIAL INSTRUMENTS.
DISCLOSURE OF INFORMATION:
Customer hereby authorize the disclosure of any information regarding their your Account(s) to any third party
in order for IndusInd Bank to execute your Instructions under Mobile Banking.
Customer hereby authorize the disclosure of information regarding yourself or your Account(s) to any entity within the Indus Group to enable the cross selling or servicing of Indus Group's products and services to you.
However if Customer are not agreeable to sharing your information for the purposes and/or to the parties stated in these Terms and Conditions, Customer are advised to cease using Mobile Banking immediately.
Customer hereby agree and understand that the IndusInd Bank, or any third party to whom the IndusInd bank has transmitted information about Customer Account(s), may disclose this information if required or authorized by any law, regulation, court order or other legal process to do so.
Customer hereby also authorize and permit IndusInd Bank to transmit messages, information, data, SMS and Content to mobile phones or any such devices as may be approved from time to time under Mobile Banking, irrespective of whether the same has been initiated or requested by Customer.
FEES AND CHARGES:
Customer hereby acknowledges that IndusInd shall be entitled to levy or impose service charges or transaction
fees and/or to vary such fees from time to time upon prior written notice of such variation in respect of the Mobile
Banking rendered to you. Your continued use of Mobile Banking to which such charges and fees relate to shall be deemed to be acceptance of the same.
Customer hereby also authorizes IndusInd Bank to debit your Account with such fees, commissions and charges.
Notwithstanding the service charges or transaction fees imposed by IndusInd Bank you are further liable for any charges levied by any of Network Service Providers and/or any other third party as a result of the use of Mobile Banking.
TERMINATION OR SUSPENSION OF SERVICES:
Notwithstanding anything herein to the contrary, IndusInd Bank may at any time, in its absolute discretion suspend or terminate your right of access to any of the Mobile Banking / Services without notice for any reason whatsoever and without any obligation to give any reasons:
IndusInd Bank will automatically terminate customer’s right of access to the Mobile Banking once customer cease to maintain any Account with IndusInd Bank which can be accessed via the Mobile Banking or should your access to such Account be restricted by IndusInd Bank or any other party for any reason;
Customer can terminate the Mobile Banking by giving prior written notice to IndusInd Bank. The Mobile Banking will be cancelled within 7 days from the date of receipt of such notice of termination and customer agrees that IndusInd Bank shall not be obliged to effect any Instruction received on any day falling after the receipt of notice of termination. IndusInd reserves the right to terminate the Mobile Banking for any reasons whatsoever, provided the Bank gives you 15 days prior written notice.;
Customer also acknowledges that termination will not affect the liability or obligations in respect of Instruction processed by IndusInd Bank by and on behalf of customer.
Customer shall be responsible for and liable for any loss or damage suffered by IndusInd as a result of any breach of any of the Terms and Conditions stipulated herein.
Under no circumstances and under no legal theory, tort, contract, or otherwise shall IndusInd Bank be liable to customer or any person for any direct or indirect, special, incidental, or consequential damages of any character, including and without any limitation, damages for loss of goodwill, loss of use, data, profits, work stoppage, injuries or any and all damages or losses or expenses that arise by accessing and/or using Mobile Banking including but not limited to any one of the following circumstances:
Where IndusInd Bank has reason to doubt the authenticity of the Instruction(s). In such an instance, IndusInd Bank is under no obligation to investigate the authencity or authority of person(s) effecting, the Instructions or verify the accuracy and completeness of your Instruction(s);
IndusInd Bank will not be held responsible for any losses and/or damages suffered by you due to error in giving
Instruction (s) by the customer.
Customer hereby agree to indemnify and keep fully indemnified IndusInd Bank, its employees, agents, cobranders against any action, claim, demand, expenses (including legal fees on a full indemnity basis) suffered or incurred arising from customer’s access and/or use of Mobile Banking save and except for such losses and damages directly caused by IndusInd Bank gross negligence or fraudulent conduct including but not limited to:-
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