Terms and Conditions
Eligibility : All primary IndusInd Bank Signature and Platinum Credit Card holders (“Cardholders”), who are residents of India.
Offer period : 1st January 2012 to 31st December 2012
Promotion : On purchase of air tickets & travel during the offer period, you will be eligible to receive one free ticket (applicable on base fare only, taxes & surcharge extra). For every two trip tickets purchased i.e. two tickets will be available for the price of one subject to bookings in tranche of two (“Offer”).
- It is hereby clarified that only the base fare shall be waived off and the Cardholder shall be liable to pay all other charges including but not limited to all applicable taxes, fees, airlines charges, surcharge, etc. All such charges shall be paid directly by the Cardholder to Malaysia Airlines at the time of booking.
- The Offer is applicable on the J class of business class price Ex Mumbai (BOM), Delhi (DEL), Bangalore (BLR), Chennai (MAA) and Hyderabad (HYD) on the following international flights of Malaysia Airlines. Kuala Lumpur (KUL), Langkawi (LGK), Penang (PEN), Singapore (SIN), Denpasar (DPS), Manila (MNL), Shanghai (PVG), Beijing (PEK), Jakarta (CGK), Hong Kong (HKG), Tokyo (NRT) and Osaka (KIX)
- Cardholders need to use the IndusInd Bank Platinum or Signature Credit Card at the time of booking the air tickets to avail the Offer. This offer cannot be used retrospectively to claim the companion free ticket. IndusInd Bank (“IBL”) shall not be liable or responsible for any mal-function, inactivity or misuse of the promotion codes which results in inability of the Cardholder to use the promotion Code
- There are no Blackout dates ( ie dates on which this offer cannot be availed).
- Tickets are subject to availability.
- Rescheduling and cancellation rules and charges shall be applicable.
- Combination is not permitted with any other fare.
- It is mandatory to use the IndusInd Bank Credit Card for payment to avail of this Offer.
- The Cardholder will have to book the ticket through the registered travel agents or offices of Malaysia airlines.
- The Offer is applicable on round trip tickets only.
- Both passengers (fare paid & free companion) must travel together.
- Child Fare Applicable (02 Years to 11Years ). Child Fare will be 75% of the base fare of Adult Paying passenger. Taxes and surcharges will be applicable extra.
- All applicable taxes, fuel surcharge & charges must be paid in addition to the base fare for both fare paid tickets and companion free tickets on the Card at the time of booking using the Card.
- All existing fare rules and conditions apply for the tickets booked under this Offer. This Offer will be on a first-come-first-serve basis and will be subject to the availability of the specified class and seats therein, at the discretion of Malaysia Airlines. The customer needs to fill out the form for enrolling himself into the Enrich Frequent traveller program to avail the miles under the offer if not so, miles will not accrue. Customers can enroll thru the Malaysia Airlines Official Website or at Local Malaysia Airlines office in India
- A customer who is a member of the Frquent Flyer program must inform the booking agent of the membership number at time of booking or miles will not accrue
- 1000 Bonus Enrich Miles will be credited into the Enrich Card within 2 weeks after enrollment.
- Enrich miles will accrue as per the class of travel to the Enrich account for the fare paid ticket. However, no enrich Miles shall accrue to the companion traveler.
- In the event of cancellation of the tickets booked pursuant to this Offer no refund of the base fare will be given.
- Customers are entitled for free usage of the Business Class Lounges in India and the Golden Lounge at Kuala Lumpur International Airport (KLIA)
- Malaysia Airlines and IBL reserve the right to change, amend, extend, withdraw and/or alter any of the terms and conditions of this Offer at anytime without prior notice or giving any reasons.
- This Offer is a distinct offer and cannot be combined with any other promotional offer from Malaysia Airlines.
- This Offer is subject to the applicable rules and regulations as may be in force in respective jurisdictions/states.
- The Offer is valid for travel only on Malaysia Airlines marketed and operated flights. Code share flights of Malaysia Airlines are excluded from this promotion.
- IBL does not underwrite or warrant the services performed by Malaysia Airlines and shall not have any liability for any defect, deficiency, delay, unavailability or imperfection in such services or for any loss or damage that may be suffered, or for any personal injury to a Cardholder directly or indirectly by use or non use of the products/ services provided by Malaysia Airlines.
- The Cardholder hereby agrees that Malaysia Airlines is solely responsible for all acts and omissions relating to the Offer including but not limited to, availability of tickets in accordance with the preferences of the Cardholders, offering free base fare on the tickets being booked by the Cardholders, quality of service in respect of air travel, etc.
- Any dispute/complaint regarding the Offer must be addressed by the Cardholder in writing to Malaysia Airlines directly and IBL shall not entertain any communication in this regard including any claims with respect to eligibility under the present Offer.
- Cardholders are not bound in any way to participate in this Offer. Any such participation is purely voluntary and the offer is being made purely on a 'best effort basis'.
- Standard terms & conditions of Malaysia Airlines shall apply.