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IndusAlerts

Using IndusAlerts you can check your available credit limit, current reward points, last statement details such as total amount due, minimum amount, payment due date and request for the latest statement by email.

Credit Card Holders

SMS To Get
STMT (space) XXXX Total Amount Due, Minimum Amount Due and Payment Due Date as per the last generated statement
BALE (space) XXXX Available Credit Limit
RBALE (space) XXXX Till date reward points
ESMT (space) XXXX Your latest statement by email.

where XXXX denotes the last 4-digits of your active Credit Card number

To use IndusAlerts service, you need:

  • An IndusInd Bank Credit Card which is active
  • A Mobile number registered with IndusInd Bank

FAQs

What do I need to access my credit card information using the IndusAlerts service?

To use the IndusAlerts service, you need:

  • An IndusInd Bank Credit Card which is active
  • A Mobile number registered with IndusInd Bank
How do I access account information through the IndusAlerts service?

1: Ensure your mobile number is updated with us to access IndusAlerts. To update your mobile number in our records, please logon to IndusNet or call our helpline number 1860 267 7777

2: SMS from your registered mobile number the corresponding keyword followed by a space and the last four digits of your active credit card number to 5676757. For instance, if you want to know the available credit limit for your credit card and if the last four digits of your active Credit card number is 1234, the content of the SMS to 5676757 should be BALE 1234

3: You will get the information instantly on your mobile via SMS..

What are the charges for using IndusAlerts service?

IndusInd Bank offers the IndusAlerts service free of charge to all customers. However, any SMS to 5676757 may be charged by your mobile operator. Please contact your mobile operator for details of SMS charges.

What service is available to me as part of IndusAlerts?

You can get the following details:

  • Your available credit limit
  • Your till date reward points
  • The minimum & total amounts due & the payment due date according to the last statement generated
  • Request for the latest statement by email
What are the mobile handsets through which I can access IndusAlerts?

IndusAlerts is not handset dependent. It is available on all standard handsets.

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