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Onthego on Twitter

OVERVIEW

We love to stay connected wherever you are!

Onthego banking on twitter lets you stay connected with your bank anytime anywhere on Twitter. Your twitter handle is linked to your account one time as a Registration and then you can check your balance, check mini-statement, check reward points , hotlist your Debit card, find the nearest ATM/branch, perform a mobile/DTH recharge instantly and QuickPay anyone.

We understand while you transfer funds, the beneficiary or receiver may not be on twitter. Hence, we allow you to send money on E-mail ID or mobile number apart from sending to a twitter handle. What more! The beneficiary can be from any bank and the money gets sent instantly. Start today! All you need is to have a registered mobile number and an active Debit card with the bank to bank on twitter

Steps to get started

Follow @myindusindbank and then use the keywords as Direct Messages (DM’s) to @myindusindbank for availing the following services

 

 

  Registration for Twitter Banking   #regmob <mob no>  E.g. #regmob 9999999999
  OTP confirmation for registration   #regotp <otp>  E.g. #regotp 123456
  Balance Inquiry   #bal
  Mini Statement   #mini
  Nearest ATM   #atm <pincode>
  Nearest Branch   #branch <pincode>
 Send Money on Twitter (QuickPay)   To send money to another Twitter user
  #quickpay <@twitter username> <amt> <last 4 digits of Debit card> 
  e.g. #quickpay @John 5000 1234
Send money on twitter to
E-mail ID
  To send money from twitter to an E-mail ID
  #quickpay <E-mail ID> <amt> <last 4 digits of Debit card> 
  E.g. #quickpay abc@xyz.com 5000 1234
  Send Money on twitter to
  Mobile Number
  To send money from twitter to a mobile number
  #quickpay<bene mobile number> <amount> <last 4 digits of debit card>  E.g. #quickpay 9999999999 5000 1234
Mobile recharge for Registered Mobile Number with the bank #myrec <amt> <last 4 digits of Debit card> 
E.g. #myrec 100 1234
Mobile recharge for any mobile number #mob <mobile number> <Operator Name> <amt> < last 4 digits of debit card>
E.g. #mob 9999999999 airtel 100 1234
To set an Operator as favorite for MNP cases  
DTH recharge #dth <subscription number> <Operator name> <amt> <last 4 digits of debit card>
E.g. #dth 3124567890 airteltv 100 1234
Operator list #operatorlist
Debit card reward points #points
Debit card hotlisting #blockdebit card <last 4 digits of debit card>
E.g. #blockdebitcard 1234
OTP confirmation for hotlisting Debit card #blockotp <otp> E.g. #blockotp <123456>
  OTP confirmation for registration   #regotp <otp>  E.g. #regotp 123456
  Balance Inquiry   #bal
  Mini Statement   #mini
  Nearest ATM   #atm <pincode>
  Nearest Branch   #branch <pincode>
  Send Money on Twitter (QuickPay)   To send money to another Twitter user
  #quickpay <@twitter username> <amt> <last 4 digits of Debit card> 
  e.g. #quickpay @John 5000 1234
  Change Primary Account   #setprimac <account number>
  Help   #help
Regeneration of OTP #regenotp
  Deregister from Twitter Banking   #dereg <mobile number>
  Deregistration confirmation   #deregotp <mobile number>

How to get started?

Follow these 3 simple steps to get started

  • Follow the official IndusInd Twitter Handle @myindusindbank
  • Send a Direct Message (DM) #regmob <mobile>. The mobile number should be registered with the bank.
  • You will receive a one time password. Send a Direct Message #regotp <otp>to us. That’s it you are signed up

FAQ

What is Onthego Banking on twitter about?

Onthego Banking endeavors to serve you on twitter with your banking needs so that you can stay connected with your bank anytime anywhere.

How to Register for Onthego Banking on Twitter?

1. Follow @myindusindbank

2. Just send a Direct Message (DM) in the format #regmob

3. You will receive a One Time Password on SMS

4. Send a Direct Message (DM) #regotp

That’s it you are registered

What can I do for Onthego Banking on Twitter?

You can check balance, mini statement, locate ATM/ Branch , Send money to anyone via Twitter, E-mail or SMS with simple tags as follows

1   Register   #regmob <10-digit mobile no.>
2   Registration OTP   #regotp <4-digit OTP>
3   De-registration   #dereg
4   De-registration OTP   #deregotp <4-digit OTP>
5   Balance inquiry   #bal
6   Mini statement   #mini
7   ATM location   #atm <pincode>
8   Branch location   #branch <pincode>
9   Change primary account   #setprimac <acc no.>
10   QuickPay   #quickpay <@bene Twitter name> or <E-mail ID> or <mob no.> <amt> <last 4 digits of Debit card>

IndusInd onthego banking on Twitter gives you the flexibility to send funds to a recipient who is non on Twitter as well via the E-mail or SMS option on QuickPay. However, if the recipient is on Twitter they will get the notification once they follow @myindusindbank.

What should the recipient do to receive money?

Just follow @myindusind bank and then they will get the notification for receiving funds. If funds are sent on E-mail or SMS they will get the notification on E-mail or SMS.

Who is eligible for Twitter Banking?

Any IndusInd Bank account holder with a registered mobile number with the bank can use Twitter Banking. However, for financial transactions only customers with an Active Debit card will be eligible

For, Credit Card only customers it is currently unavailable but we will be live soon.

What are the limits for transaction?

The limits are Rs.5000 per day per customer

What is a Instacode?

Instacode is a One Time Password generated by the system and sent to the remitter via SMS. Instacode has to be shared with the recipient for them to receive funds into their account. You can re-generate one before 48 hours from the initial transaction, from transaction history in case you would like to generate a new code and share it with the recipient.

I want to change my account for which I am receiving balance information or for transactions how can I do that?

We have a set an account as primary account for your convenience but you can change it by sending a Direct Message #

When will the funds be debited from my account on QuickPay?

Funds will be debited once the recipient fills in their account details successfully

How long will the QuickPay link be valid?

It is valid for 48 hours

What to do in case I do not remember the keyword and formats?

Send #help and you will receive the link to the kewywords and formats

My beneficiary/recipient has not received funds, what could have been wrong?

Please check if the beneficiary has entered his/her account details and IFSC code within 48 hours from the time they have initiated the transaction. You can remind them about the link by re-sending the link within the transaction history option.

If he/she has entered the correct bank details and your account has been debited, they should receive the funds instantly.

My account got debited but the recipient did not receive the money, what should I do?

If you get an SMS from us that your transaction was timed out, the funds will be credited to the recipient/beneficiary within 3 working days. Please quote the transaction reference number that you received on the SMS to the recipient to check with his/her bank after 2 working days, if still he/she has not received the credit

What happens if my mobile or DTH recharge failed?

Do not worry! Your funds will be reversed to your account within 2 working days if you got your recharge. We regret the inconvenience caused.

 
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