IndusInd Bank presents ‘Indus Multi Currency Card’, available in 8 currencies, on a single card, to make your travelling much easier and better.
Indus Multi Currency Card can load up to 8 currencies on a single card and has an embedded chip to store information in encrypted format. This card offers greater security and increased protection against counterfeiting and skimming.
Indus Multi Currency Card is a prepaid travel card that can be used at stores, ecommerce sites as well as at VISA ATMs abroad to get that country’s local currency. This Multi Currency Card makes all your transactions like cash withdrawal at VISA / VISA PLUS ATM’s, online payments or purchases at merchant establishments in any currency, anywhere in the world more secure and hassle free.
Enjoy every moment of your International travel while we make you experience the power of money in its most convenient yet contemporary form. With a wide network of partners, Indus Multi Currency Card ensures your safety not only while travelling without excess foreign currency, but also from fluctuating market rates.
The card has inbuilt security feature which allows upto 12* transactions per day with daily card usage limit of Rs 500,000* equivalent, applicable for ATM withdrawals or merchant establishment.
The card details can be accessed from anywhere, anytime through our online portal.
Say goodbye to the hassle of carrying different currencies, traveller’s cheques and all the more worry of losing cash!
To access your card account online, please click here.
The Indus Multi Currency Card carries 8 different currencies and comes with an array of exciting features which have been tailor-made to ensure your comfort. So sit back and enjoy.
It is safe and the most suitable way of carrying Multiple Foreign Currency, which not only gives you a secured and hassle-free travel experience but also safeguards your travel expenses.
Your Indus Multi Currency Card is extremely versatile and simple to use, being valid worldwide (except India, Nepal and Bhutan).
The Indus Multi Currency Card can be used to withdraw cash from ATMs as well as pay at Merchant Outlets. It works in the same way as a credit card for purchase transactions at merchant outlets, with the only difference being that the transaction amount is directly reduced from your Indus Multi Currency Card balance. You can also use your Indus Multi Currency Card to do online shopping/ payment transactions
Things to remember
Traveller must adhere to the below given guidelines while using the card
Please promptly notify IndusInd Bank, in writing, of any changes in your telephone numbers or mailing address
|Issuance Fee *(Chip Single Card) in INR||150||150||150||150||150||150||150||150|
|Issuance Fee (Chip Paired Card) in INR||250||250||250||250||250||250||250||250|
|Reload Fee in INR||100||100||100||100||100||100||100||100|
|Re Issue Card Fee in INR||100||100||100||100||100||100||100||100|
|Re Issue PIN||USD 0.50||GBP 0.50||EUR 0.50||AUD 1.00||SGD 1.00||SAR 7.25||CAD 0.50||AED 7.25|
|ATM Withdrawal||USD 2.00||GBP 1.00||EUR 1.50||AUD 2.00||SGD 2.70||SAR 7.25||CAD 2.50||AED 7.25|
|Balance Enquiry||USD 0.50||GBP 0.50||EUR 0.50||AUD 0.50||SGD 0.75||SAR 1.75||CAD 0.50||AED 1.75|
*Charges are as per currency loaded
**Cross – Currency charge levied for international transactions (that is transaction in currency other than local currency) is 3.5%
Indus Forex Multi Currency Card is Chip Technology based Foreign Exchange card which offers greater security and increased protection.
Due to the increasing frauds and misuse with the payments done by magnetic stripe cards, the cards have been developed according to the EMV standard in order to prevent fraud and misuse. This makes the chip card more secure against card frauds and protect customers from card skimming and counterfeit.
No, after issuance of the card, the Bank takes upto 24 working hours to activate the card. An SMS alert is sent to you on activation of the card. Alternatively, you can call our Phone Banking Service to check on card activation.
You can use the card either at an ATM for cash withdrawal or at merchant outlet for a purchase transaction. You can use the card online as well for any online shopping or payment.
Please note, the card cannot be used in India, Nepal and Bhutan.
You can check the available balance through any of the below options-
1. By Logging into the ontine portal. Click here to login.
2. By calling our Phone Banking Service.
3. By doing a balance enquiry at VISA/ VISA Plus ATM. Balance of the wallet in local currency will only show at the ATM
Further, the Bank sends an SMS alert for every transaction done using the Indus Forex Multi Currency Card which carries the available balance details. SMS alerts are sent only to mobile number from India. On SMS alert the balance of the currency wallet debited will be recieved.
No, this card cannot be used in India, Nepal and Bhutan.
Please report the same to the Bank immediately through the Phone Banking Service. We will get your card hot listed immediately and you can walk into one of branches for a replacement card.
Yes, you will be able to use your Multi Currency Card in any country across the world, except for India, Nepal & Bhutan. The card can be used forwithdrawing the local currency of the country you are in or for making payment for a purchase transaction at any merchant outlet.
While you may not be able to load the card outside India, but your family in India can get your card reloaded from any Induslnd Bank branch or partner agent who had issued the card.
You can call Induslnd Bank's 24-hour Phone Banking Service for any assistance and information related to your card. 1860 500 5004 (from India only) or +9122 61553100 (from outside India) Can I write an email to the service desk, in case of any query? Yes, you can email your queries for firstname.lastname@example.org
Your PIN (Personal Identification Number) is a unique 4 digit secure number assigned to your card and known only to you. It allows you to withdraw cash from VISA/ VISA Plus/ ATMs worldwide with a charge as listed. This PIN may also be used at certain merchant establishments where the POS / EDC terminal prompts for PIN entry.
There are 1.6 Million VISA / VISA Plus ATMs at over 200 countries worldwide. Please visit the below ATM locator link to find nearest VISA ATM http://www.visa.com. or http://visa.via.infonow.net/locator/global. Unless you are travelling to someplace very remote, it is very unlikely that you won't be able to find one. It may please be noted that there are certain countries where, either VISA has withdrawn support or there is no presence of VISA infrastructure. Thus, there will be no acceptability of our card in such countries.
Please call our 24 x 7 Phone Banking Service and request for reissuance of ATM PIN. We will send the ATM PIN to the communication address in India. Also please note that the card gets blocked for use at ATMs, if the card has been used with a wrong ATM PIN more than 3 times. This is for your own security and to prevent any fraudulent use on the card.
Indus Forex Multi Currency Card is valid for 3 years. Upon card expiry, please cut the Indus Forex Multi Currency Card into several pieces through the magnetic strip. Please visit the nearby Indus Ind Bank branch for new card.
Please call our 24-hour Phone Banking Service or alternatively write an email to dedicated service desk.
If the transaction is done in base currency (currency in which the card is purchased), there is no exchange rate applicable. However, for transactions done in currency other than base currency, exchange rates / conversion rates from the base currency to the local currency are applicable in accordance with rates applied by VISA. Currency conversion is done automatically in an international online environment by VISA.
We as a bank do not have any role in the currency conversion. There is only a mark-up of 3.5% done by VISA on our behalf for currency conversion transactions. The rates used by VISA are fine and is globally accepted by all banks.
As per RBI regulations. One can retain the card only if the balance on the card is less than $2000.Else the amount needs to be refunded within 180 days from the date of arrival``. In case refund is not made on time, the card would be suspended and the card holder can face legal action.
You would receive an SMS and Email confirmation as soon as your card is loaded/ reloaded. You can also check your balance on our website using the login ID and password provided for internet banking.
Are there any charges for using a VISA Plus ATM?
As given in charge fee grid, no ATM transaction comes free. There is a transaction fee levied for using ATMs for cash withdrawal Ft balance inquiry. Thus limit use of your card on ATM and use on POS to avoid deduction of any charges.
Will the ATM display foreign exchange rates that one can use before withdrawing cash?
No, ATM will not display foreign exchange rates. Post withdrawal of cash, with figure for amount withdrawn and balance available in card, it is possible to arrive at the exchange rate charged.
No, Partial Withdrawal is not allowed.
In the event of any use of the Card abroad, or any charge that is levied on the Card, the deductions to the amounts for such purpose shall happen in the following order
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