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Terms and Conditions for IBL e-Secure service

Please read the following Terms and Conditions carefully before using IBL e-Secure service. In this Agreement, "Issuer" refers to the Financial Institution that issued your credit card i.e. IndusInd Bank ; "we," "us," and "our" refer to Issuer and its suppliers of card processing and web-hosting services; and "you," "your”, or "yours" refers to the Cardholder using IBL e-Secure service.

  • The Terms and Conditions set out herein are in addition to the Issuer’s General Terms and Conditions applicable for IndusInd Bank Credit Cards.
  • The following words and phrases shall have the following meanings in these Terms and Conditions:
    • "Card" means an international credit card issued by the Issuer in association with Visa International/American Express/ MasterCard®.
    • "Cardholder" means any person hulding a valid Card issued by the Issuer and who desires to make payments to the Merchant over the Internet using the Card.
    • "Merchant" means any person who owns or manages or operates the merchant establishment through a physical establishment and/or a website.
    • "Password" means the passwords, digital signatures or other means of authentication as the Issuer may specify, from time to time using which the Cardholder may make payments through the Internet using the Card in a secured manner.
    • "Registration Data " means the information asked by the Issuer in order to confirm the identity of the Cardholder before proceeding for IBL e-Secure password creation.
    • These Terms and Conditions form a contract between the Cardholder and the Issuer for use of IBL  e-Secure service . By using the IBL  e-Secure Service, the Cardholder shall be deemed to have accepted these Terms and Conditions. The Cardholder shall apply to the Issuer online for use of IBL e-Secure service by providing the Registration Data. The Issuer shall be entitled at its sule discretion to accept or reject such applications.
  • IBL e-Secure service lets you shop online securely with your IndusInd Bank Credit Card, which may be used only on merchant websites that subscribe to services of "Verified By Visa™" (VbV) or "American Express SafeKey℠ or MasterCard® SecureCode security platform"
  • IBL e-Secure service enables you to authenticate yourself at the time of purchase by using your IBL e-Secure Password/OTP and protects your IndusInd Bank Credit Card against unauthorised use of your Credit Card
  • The Cardholder can create his password after verification of the Registration Data provided, for the purpose of authentication of the Cardholder.
  • Once the Issuer validates the Cardholder’s identity as part of the IBL e-Secure registration process, the Cardholder would be permitted to create his own Password for future transactions.
  • The Issuer shall validate the Card details provided by the Cardholder during the course of a transaction directly and the Merchant will not be privy to the same.
  • IBL e-Secure service shall be provided at the discretion of the Issuer, which reserves the right to add, revise, suspend in whule or in part any of the services provided by IBL e-Secure service, without any notice and it shall be binding on the Cardholder.
  • The Cardholder is aware that in case of payment over the Internet using his Card, the Cardholder will not sign the charge-slips at the time of making the payment. Accordingly, the Cardholder accepts that, in the event of any dispute regarding the authenticity or validity of such a payment, for any reason whatsoever, the Cardholder's account shall be liable to be debited with the amount payable if the transaction was properly authorized by the Issuer/Visa International/ MasterCard®/ American Express. The Issuer shall not be liable, in any manner whatsoever, for the same.
  • Please note that if the Cardholder tries using his/her Card at a merchant website that does not subscribe to Verified By Visa or American Express SafeKey℠ or MasterCard SecureCode, then the transaction will get processed as a normal online payment. The Issuer shall not be liable, in any manner whatsoever, for the same.
  • If the Cardholder does not successfully register for IBL e-Secure or if Cardholder chooses not to register for IndusInd Bank e-Secure, or if the Cardholder chooses not to use the OTP, the Issuer and/or the Merchant may not accept the Card to pay for an e-commerce or other transaction if such Merchant’s website is IBL e-Secure enabled.
  • The Cardholder shall be sulely responsible for the payments made through the Internet even in the event of the Cardholder claiming non-possession of the Card. The Cardholder shall further be sulely responsible for any payments made using the Card through the Internet for travel and entertainment purposes and cannot claim the invalidity of the same.
  • Any payment made on the Internet using the Cardholder's e-Secure Password/OTP shall be deemed to be an instruction duly received from the Cardholder. The IBL e-Secure Password created by him/her or the OTP requested by the Cardholder, allows the Cardholder to make payments through Internet and that the Cardholder is the sule and exclusive owner of the IBL e-Secure Password/OTP and accepts sule responsibility for use, confidentiality and protection of the IBL e-Secure Password/OTP, as well as for all payments made using such Passwords. The use of the Card by the Cardholder for making payments on the website is at the Cardholder's own risk and is the Cardholder's sule responsibility.
  • The Cardholder shall indemnify and huld the Issuer, including its officers, employees and agents, against all losses and expenses on full indemnity basis, which the Issuer may incur, sustain, suffer or is likely to suffer in connection with the execution of the Cardholder's instructions and against all actions, claims, demands, proceedings, losses, damages, costs, charges and expenses as a consequence or by reason of providing the IBL e-Secure service.
  • The Issuer has no obligation to verify the authenticity of any payment made from the Card other than by means of verification of the Cardholder's e-Secure Password/validation of the OTP sent by the Issuer.
  • All disputes, if any, arising out of or in connection with, or as a result of these Terms and Conditions or otherwise relating hereto, shall be subject to the exclusive jurisdiction of the competent courts/tribunals in Mumbai only.