The holder of the Instant Gift Voucher/e-Gift Voucher (GV)/Gift Card number is deemed to be the beneficiary.
The beneficiary should announce the intent of using the Instant Gift Voucher before the billing.
Only valid Instant Gift Voucher at the sole discretion of Marks & Spencer shall be accepted for redemption.
Multiple Instant Gift Vouchers can be used against one bill.
Partial redemption is allowed but no refund or credit note would be issued against an unused or partially used Instant Gift Voucher.
Instant Gift Voucher cannot be revalidated once expired.
Marks & Spencer or its affiliates are not responsible on account of the beneficiary sharing the Instant Gift Voucher number and the Voucher getting redeemed on that account.
The Brand may ask for a valid Government identity proof at the time of redeeming the Instant Gift Voucher.
Instant Gift Vouchers will be accepted across all outlets mentioned, but Marks & Spencer at its sole discretion may add or remove an outlet from the list without giving any prior notice.
Marks & Spencer makes full efforts to accept all Instant Gift Vouchers but on account of technical/administrative reasons, an outlet may refuse to accept vouchers.
This Instant Gift Voucher cannot be redeemed on specific block out dates, Marks & Spencer may add or delete any date at its sole discretion.
Marks & Spencer or any of its partners would not be liable for any form of compensation etc. on account of an outlet not being able to accept Instant Gift Voucher. The customer would be liable to settle the bill.
If an Instant Gift Voucher gets blocked on account of technical issues, it would get activated in 72 hours.
Any dispute should be referred to the company from where the Instant Gift Voucher has been received, the decision of the company shall be final.
Please contact Shop Manager for any acceptance issue and if the issue is still not resolved, you can write in to email@example.com or call 0 851000 4444 for immediate help.
The voucher is valid for 6 months from the date of issue.