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Terms and Conditions : IndusMoments

  • IndusInd Bank Limited ("IBL") Cardholders are not bound to participate in the offers available at IndusMoments. Any such participation is completely voluntary.
  • Delinquent and over limit IBL Cardholders will be disqualified.
  • The offer is valid only on online transactions.
  • No two offers can be availed of at any given point in time by the IBL Cardholders.
  • Orders once confirmed cannot be cancelled or varied.
  • The products will be delivered to the address provided by the Cardholder at the time of making the purchase irrespective of the registered mailing address of the Cardholder.
  • Usage of Gift Vouchers purchased/redeemed at IndusMoments will be governed by the Terms and Conditions of the issuer of such Gift Vouchers.
  • The above offer is by way of a special facility for IBL Cardholders only and nothing contained herein shall prejudice or affect the terms and conditions of the Cardholder's agreement. The terms of the above offer shall be in addition to and not in derogation of the terms contained in the Cardholder's Agreement.
  • All disputes, if any, arising out of or in connection with or as a result of the above offer or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts/tribunals in Mumbai only, irrespective of whether courts/tribunals in other areas have concurrent or similar jurisdiction.
  • The Cardholders will not hold IBL responsible for, or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses which a Cardholder may suffer, sustain or incur by way of participation in the above offer.
  • IBL does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount/benefit or of the Products/Services under the Offer provided at IndusMoments.
  • Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the IBL Credit Cardholder due to provision of the Offer, shall be levied to the account of the IBL Cardholder.
  • All issues/queries/complaints/grievances relating to the Offer, if any, shall be addressed to IndusMoments directly without any reference to IBL. The same shall be addressed by IndusMoments.
  • The Offer is not available wherever prohibited and/or on products/services for which such offers cannot be made available for any reason whatsoever.
  • IBL/IndusMoments reserves the right at any time, without prior notice, to add, alter, modify, change or vary all or any of these Terms and Conditions or to replace wholly or in part, the above offer by another offer, whether similar to above offer or not, or to withdraw it altogether.
  • In the event of any defect found in goods, the Customer shall be required to call Onemi call centre within 48 hours of the products delivered. However, in case of failure to do so, the product shall be considered as used and the request shall stand rejected. In case of exchange/ return of product, the cost of courier or any charges would be borne by the customer. However, if the product needs replacement due to defect or transit damage the courier charges would be borne by Onemi. Replacement will be done in such cases within 15 days and refund is made only if replacement is not possible. The refund policy is only applicable to cash-only transactions. For redemption and redemption + shopping, it will be the replacement of the product.
  • We request you to visit to redeem your reward points.