• What is IndusInd OntheGo on Facebook about?

  IndusInd OntheGo Social Banking on Facebook endeavors to serve you on Facebook with your banking needs so that you can stay connected with your bank anytime anywhere on facebook app or messenger when you send keywords and seamlessly integrates Video branch on the desktop version for you to do all banking transactions from facebook. Check our tabs on Facebook page today.

• How to Register for Onthego Banking on Facebook?

  1. Like IndusInd Bank official page
  2. Just send a message in the format #regmob
  3. You will receive a One Time Password on SMS
  4. Send a message #regotp

  That’s it you are registered. If you are on desktop, you can call our Video Branch without any registration.

• What can I do on OntheGo Banking?

  You can check balance, mini statement, locate ATM/ Branch, with simple tags as follows

  1	Register	#regmob <10-digit mobile no.>
  2	Registration OTP	#regotp <4-digit OTP>
  3	De-registration	#dereg
  4	De-registration OTP	#deregotp <4-digit OTP>
  5	Balance inquiry	#bal
  6	Mini statement	#mini
  7	ATM location	#atm <pincode>
  8	Branch location	#branch <pincode>
  9	Change primary account	#setprimac <acc no.>

• Who is eligible for Facebook Banking?

  Any IndusInd Bank account holder with a registered mobile number with the bank can use Facebook Banking. However, for financial transactions only customers with an Active Debit card will be eligible.

  For, Credit Card only customers it is currently unavailable but we will be live soon.

• I want to change my account for which I am receiving balance information or for transactions how can I do that?

  We have a set an account as primary account for your convenience but you can change it by sending a Direct Message #setprim

• What to do in case I do not remember the keyword and formats?

  Send #help and you will receive the link to the keywords and formats

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