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Features

Product Overview

You have earned success, recognition and fame. It’s time to celebrate your accomplishments. For high-achievers, IndusInd Bank offers the Platinum Aura Edge Credit Card – an exceptional product with the best-in-class privileges in travel, dining, lifestyle and more. And with the payWave feature, you can simply tap and go at merchant terminals. After all, modern achievers like you deserve an innovative credit card that aligns with your lifestyle.

Please click here to read safety tips for your credit card.

Platinum Aura Edge Welcome

EazyDiner:

Book Your Favorite Restaurants on a Tap & Get Great Deals & Discounts. EazyDiner is your one-stop-shop for instant table bookings & a convenient dining experience.

Founded in 2014, EazyDiner is India’s first online restaurant reservation platform curated by Vir Sanghvi and others with past experience in the hospitality industry. It provides short concise reviews, finds restaurants and bars, and makes online reservations within 30 seconds.

EazyDiner offers table reservation in top 2000 restaurants across 9 Indian cities with a guaranteed meal offer.

Steps to Redeem the EazyDiner Gift Voucher

  • To utilize the voucher, cardholder will first need to download the EazyDiner app or visit EazyDiner website.
  • Cardholder will then be registered with his mobile number. (Or Login if user already has the EazyDiner account)
  • Once registered, cardholder will need to visit the IndusInd partner experiences page and will be prompted to enter the voucher code.
  • Cardholder will be able to see the voucher amount that has been transferred in the Gift Card section of cardholder’s profile page on EazyDiner.
  • To redeem the amount, cardholder visits the pre-paid meals section under the Home page, selects a restaurant of his choice, select pre-paid meal option.
  • Once the selection is completed, cardholder will be asked to pay with payment options as Gift Card.
  • Cardholder needs to use Gift Card option for payment. In case there is a balance leftover post making this payment; the same will remain in the Gift Card. This balance can be used again for any further bookings.

Please click here for terms and conditions.

MakeMyTrip Gift Card

Gift your loved ones memories to cherish for a lifetime with a dream holiday! Whether you’re looking for a personal or corporate gift, the MakeMyTrip E-Gift Card offers gift vouchers to suit everyone’s preferences and holiday needs. You can choose from various denominations available with us and bring a smile on the faces of your near and dear ones!

Please contact our phone banking or sales representative for further details.

Steps to redeem Your MakeMyTrip E-Gift Card:

  • Choose your preferred hotel and fill the required details till you land on the payment page.
  • On the website, click on ‘Gift Card’ as your payment mode. On Android and iOS app, choose ‘Gift Card’ as your payment option.
  • Enter the 16-digit Gift Card Number and 6-digit PIN.
  • Click on ‘Make Payment’ and pay any pending amount using the payment modes listed.
  • Hotels are not redeemable offline.

Please click here for terms and conditions.

Vouchagram

ALDO

Step out in style as you flaunt the latest collection of high-quality footwear and accessories from Aldo. Aldo shoes are built on the core values of integrity, love and respect, which shine through all their products. You can redeem your voucher at 150+ outlets across India.

Click here for terms and conditions.
Click here for a list of outlets.

William Penn

William Penn is known as the ultimate destination for the finest pens and stationery. A national brand, it has now expanded its product portfolio to include men’s accessories and corporate gifts. The company also has exclusive tie-ups with renowned brands such as Sheaffer, Hugo Boss, Zippo and Moleskine.
Lapis Bard and Pennline are William Penn’s in-house brands offering high-quality pens and accessories.

Click here for terms and conditions.
Click here for a list of outlets.

Armani

Launched in 1991, A|X Armani Exchange is Giorgio Armani’s pioneering idea to target the new generation of fast-fashion consumers. It has grown to become a luxury apparel brand that’s synonymous with premium quality and exceptional style.

Click here for terms and conditions.
Click here for a list of outlets.

Titan

When time is on your side, say it with some style! Titan Company Ltd. is an Indian designer and manufacturer of premium watches, high-end jewellery, and funky accessories – including sunglasses, wallets, bags, belts, and fragrances – that are available in over 32 countries around the world. You can use this voucher at 550+ outlets in India.

Click here for terms and conditions.
Click here for a list of outlets.

Pantaloons

Pantaloons Fashion & Retail Limited is an Indian premium clothing retail chain with over 130 fashion stores across 40 cities. The brand has gained recognition for its superior quality and affordable pricing. Brands include Ajile, Chalk, Akkriti, Trishaa, Rangmanch, Candies, Honey, Annabelle, Richard Parker, SF Jeans, Bare Denim, Bare Leisure and JM Sports.

Click here for terms and conditions.
Click here for a list of Pantaloons outlets.

Hidesign

Hidesign is a premium leather brand offering charming products for men and women. Choose from a wide range of handcrafted leather bags, wallets, shoes, accessories, and other lifestyle products. All Hidesign products are natural, eco-friendly and luxury leather items that will enhance your lifestyle.

Click here for terms and conditions.
Click here for a list of Hidesign outlets.

Woodland

Designed to empower explorers everywhere, Woodland offers rugged outdoor shoes that are ideal for adventure enthusiasts. Shop from an exclusive line of footwear, performance apparel and outdoor gear; and set off on an adventure of a lifetime.

Click here for terms and conditions.
Click here for a list of Woodland outlets.

Yatra

Yatra.com is committed to creating happy travellers by making travel experiences easier, more comfortable and more affordable. Through the website www.yatra.com, mobile application and other associated platforms; the company welcomes leisure and business travellers to explore, research, compare prices and book a wide range of services catering to their travel needs.

Click here for terms and conditions.

Raymonds

Dress up for the occasion with Raymonds. The group owns premium apparel brands such as Raymond, Raymond Premium Apparel, Park Avenue, Park Avenue Woman, ColorPlus and Parx. The Raymond Shop (TRS) is one of the largest clothing networks with over 700 retail shops in 200 cities across India and overseas.

Click here for terms and conditions.
Click here for a list of Raymonds outlets.

You can contact the shop manager for any acceptance issues or write to help@mygyftr.com or call 0 851000 4444 for immediate help.

Marks and Spencer

Marks and Spencer PLC (also known as M&S) is a major British multinational retailer that specialises in the premium clothing segment, home products and other accessories. It has become one of the most sought after fashion brands in India.

Click here for terms and conditions.
Click here for a list of Marks and Spencer outlets.

In case of any acceptance issues, contact the shop manager or write to help@mygyftr.com or call 0 851000 4444 for instant help.

United Colors of Benetton

United Colors of Benetton is a leading global apparel brand that has over 106 stores across 45 cities in India alone. The brand has many mega-stores in the country, with a focus on apparel for men, women and kids.

Click here for terms and conditions.
Click here for a list of Benetton outlets.

If you are facing any acceptance issues, feel free to contact the shop manager or write to us at help@mygyftr.com or call 0 851000 4444 for instant help.

The welcome gift is subject to the cardholder complying with the following conditions:

  • Cardholders will be eligible for the welcome gift after paying the enrolment fees or settling the payment against joining fees.
  • Once they are eligible for a welcome gift, cardholders will receive an SMS from IndusInd Bank within 10 working days of the fee payment.
  • The cardholder should request for dispatch of the welcome gift within 30 days of receiving the SMS by contacting the bank’s helpline number at 1860 0267 7777 or write to priority.care@indusind.com.
  • Please note that welcome gift dispatch request received after the stipulated time period of 30 days will not be considered.
  • On receiving the request, an SMS will be sent to the registered mobile number within 15 working days to redeem the E-Gift voucher.
Platinum Aura Edge Travel

Priority Pass Program

Travel comes as a part of your success story. However, planning and moving around countries and continents is no easy task.
At IndusInd Bank, we ensure that you are pampered with style and care, making travel a pleasurable experience.
Along with our multiple travel offers, you also get access to 600+ VIP airport lounges across the world with our complimentary Priority Pass program. You also get free access to international lounges in the country and abroad.

Value Offering

Annual Membership Priority Pass Cost Annual Benefit
Priority Pass Membership USD 99 x 2 USD 198 (approx. Rs 9900)

Travel Plus Program
To support your travel needs, we have curated a unique travel assist program – ‘Travel Plus’ – that offers special waivers on lounge usage charges outside India. It is highly beneficial for globetrotters who spend a lot of their precious time waiting for flights.

Value Offering

Program Travel Insurance Lounge Usage Enrolment Fees Annual Saving
Travel Plus Yes Maximum of 8 lounge visits per year of value USD 27 INR 5000 per annum w.e.f. 15th Oct 2013 Approx. INR 12,960

Travel Insurance Cover Details
In association with ICICI Lombard General Insurance Company Limited, IndusInd Bank provides you with the following insurance cover under the Travel Plus Program:

Insurance Cover Sum Assured (up to)
Lost baggage Rs 1,00,000
Delayed baggage Rs 25,000
Loss of passport Rs 50,000
Lost ticket Rs 25,000
Missed connection Rs 25,000

Click here for terms and conditions.

Platinum Aura Edge Concierge

Busy professionals like you might not have the time to plan the details of your travel or manage your other lifestyle needs. To this end, IndusInd Bank has a team of efficient professionals to assist you with flight bookings, hotel reservations and the like.

Our complimentary service is designed to ease your workload so that you can focus on your business while we take care of the rest. Just call us for assistance and we will handle everything.

Our concierge offers you:

Pre-trip Assistance
When you’re travelling to a new destination, you’ll want to know about the weather, tourist places, landmarks and modes of transport. Don’t spend your precious time researching the details. We’ll have it sent to you in no time!

Hotel Reservations
Our concierge can handle all your hotel reservations in the finest hotels across the world. After all, we want you to have a pleasurable and comfortable stay everywhere you go.

Flight Bookings
Want to manage your flights to make it on time for an overseas meeting? Just let us know your preferences and we’ll make all the necessary flight arrangements for you.

Sports and Entertainment Bookings
Whether you’re a football fan, a cricket lover, or a tennis enthusiast, we can get you tickets for the best games in the world. Don’t miss out!

Exclusive Bookings
Our concierge can assist you with details about special workshops, talks by eminent personalities, or trade shows, as per your personal or professional needs. We can also make necessary reservations on your behalf to help you attend all your desired events.

Flowers and Gifts
Want to express your love to a special someone? Or send some corporate gifts for Christmas and New Year’s? No matter what’s on your mind, we have the perfect solutions for all flower and gift deliveries – from beautiful lilies to the smoothest red wine!
If you’d like to avail of any of these services, we will be happy to help you.
Please call our Concierge Desk at 1860 267 7777 today!

Click here for terms and conditions.

Platinum Aura Edge Freedom

Enjoy freedom from fuel surcharge with a 1%* waiver on all petrol pumps across India.

Value Offering

Petrol Surcharge Waiver Monthly Savings Annual Savings
Monthly fuel usage @ INR 8000 Rs 80 Rs 960

This information is based on certain assumptions and is for illustration purpose only. The actual savings will vary as per your usage.

*Click here for terms and conditions

Platinum Aura Edge Auto Assist

At IndusInd Bank, we know the importance of journeys. They are filled with excitement and offer so many new experiences. However, there are many things that can go wrong on the road, and hence we offer a unique Auto Assist program to tackle any on-road breakdown or emergency.
With your IndusInd Bank Platinum Aura Edge Credit Card, you call for help 24x7, all 365 days.

Roadside Repair Service
If your car breaks down on the road due to a mechanical or electrical fault, Auto Assist will arrange for a mechanic to come and repair your car at the breakdown location.

Emergency Fuel Supply
If your vehicle is stranded on the road due to a shortage of fuel, our team will deliver up to five litres of fuel so that you can get to the nearest fuel station easily.

Flat Tyre Service
If you have a flat tyre while on the road, we will arrange for a mechanic to come and repair or replace the tyre as quickly as possible.

Lost Keys
Locked out of your car by mistake? Or misplaced them when you’re on vacation? Don’t worry, Auto Assist will arrange for a locksmith to come and either make a new key or open your car in times of need.

Battery Service
If you’re facing battery issues during your journey, call Auto Assist and we’ll get a service provider to come and repair or replace the battery at your car’s breakdown location.

Emergency Towing Assistance
In case of a breakdown or an emergency where your car needs to be towed, we will arrange a towing service to take your car to the appropriate repair shop.

Accident Management and Medical Assistance
In the unfortunate event of an accident or emergency, we offer immediate support by coordinating necessary activities, including emergency message transmission, arranging for emergency medical assistance, towing of vehicles and more.

Auto Assist services are available in Mumbai, Delhi, Bangalore, Pune, Chennai and Kolkata.
Make the most of your journeys with IndusInd Bank. Be safe and worry-free, wherever you go. To know more about our Auto Assist Program, please call the Concierge Desk at 1860 267 7777.

*Click here for terms and conditions of the applicable insurance policy.

 

Platinum Aura Edge Assurance

At IndusInd Bank, we know the importance of journeys.

Total Protect

Worried about fraudulent use of your card? Stay worry-free with ‘Total Protect’, which covers you for a sum up to the credit limit of your primary and add-on cards.

Total Protect covers you for:

  • Unauthorised transactions in case of loss/theft of card: Get insurance cover up to 48 hours prior to you reporting the loss of your card to IndusInd Bank.
  • Counterfeit fraud: If your card or its details are stolen and used unscrupulously by producing counterfeit plastic, we offer insurance to protect against such incidents.

*Click here for terms and conditions of the applicable insurance policy.

Air Accident Cover
With your IndusInd Bank Platinum Aura Edge Credit Card, we give you a complimentary personal air accident insurance cover of up to INR 25 lakhs. Fly safe and worry-free with IndusInd Bank by your side.

*Click here for terms and conditions

Contactless Card Features

It’s time to embrace the latest technology and make your credit card payment a seamless one. IndusInd Bank Platinum Aura Edge is a chip-based contactless credit card. The contactless feature of the card enables fast, convenient and secure purchases by just tapping your card at merchant locations that accept contactless payments. It can also be used at all merchant locations where standard card payments are accepted.

You can make purchases at merchant establishments; for travel, online or e-commerce websites and withdraw cash in India and across the globe.

With your IndusInd Bank Platinum Aura Edge Credit Card, you can:

  • Enjoy faster day-to-day payments at merchant locations that accept contactless payments
  • Shop at over 10 lakh merchant outlets in India and over 30 million outlets worldwide that accept card payments
  • Book movie tickets, pay your utility bills, make online purchases, book your travel tickets and do a lot more
  • Be assured of safe online shopping and e-commerce transactions

Here’s our merchant list for your card transactions.
Just wave your credit card at merchant locations that accept contactless payments and experience the new-age credit card from IndusInd Bank.

FAQs

If you would like to know more about the features of your credit card, we have a comprehensive list of FAQs drafted specially for our customers. For any other assistance, you can always call our phone banking support.

What is the IndusInd Bank Platinum Aura Edge Credit Card?

It is a next-generation credit card from IndusInd Bank that allows users to make faster payments with just a tap at merchant locations that accept contactless payments. It can also be used for standard shopping, online transactions and at ATMs in India and abroad.

What is contactless payment?

With the contactless payment feature, you can make safe and secure payments with just a tap of the card on the POS machines at any merchant outlet. The NFC-enabled terminal transmits payment details and authenticates transactions without swiping the card.

Where can I use the IndusInd Bank Platinum Aura Edge Credit Card?

You can use the card to tap and pay where contactless payment POS machines are available. If the machines are unavailable, you can still use the contactless card to swipe just like a regular card. If the POS machine has a contactless symbol displayed on it, it is enabled for contactless payments.

How do I use my IndusInd Bank Platinum Aura Edge Credit Card?

Look out for retailers displaying the contactless symbol and Visa/Mastercard logo at the POS. Just hold your card within 4 cm of the secure contactless reader and you will see four green lights within half a second. You can then remove your card as the transaction is complete.

How close to the reader does the card need to be?

Hold your contactless credit card within 4cm of the card reader.

Is there a limit on the value of goods you can purchase with contactless credit card?

You can use the card for any amount within the overall daily POS transaction limit of INR 2000.

Will I receive a charge slip for the transactions I make?

The contactless payment technique has been designed to enable quick and convenient payments. The retailer will ask if you require the charge slip. If you don’t need it, you can advise the retailer to skip printing your slip.

How do I know when a payment has been made?

The four green lights and a confirmation display message are signs that your transaction has been successful.

Could I unknowingly have made a purchase if I walk past the reader?

It is important to tap your card within 4cm of the card reader for half a second and your retailer must enter the amount for you to approve. Remember that terminals can only process one payment transaction at a time, so there is minimal scope for any transaction errors.

What are the features of the IndusInd Bank Platinum Aura Edge Credit Card?

The Platinum Aura Edge is a multipurpose international credit card that can be used for the following purposes:

  • Ensure faster day-to-day payments at merchant locations that accept contactless payments
  • Enjoy POS shopping at over 10 lakh merchant outlets in India and over 30 million worldwide
  • Do cash withdrawal from all State Bank and other ATMs in India and abroad
  • Shop safely online and be assured of secure e-commerce transactions
  • Use your credit card for utility and all other bill payments
Will I receive a notification each time a transaction is done on my IndusInd Bank Platinum Aura Edge Credit Card?

Yes, just like a standard credit card, you will receive an SMS and an email notification every time a transaction takes place.

Is this a chip card?

Yes. This credit card is secured with a contact and contactless chip along with magstripe and NFC antenna. The NFC antenna enables contactless payments at merchant locations that accept the same. The chip and the magstripe portion are used for credit transactions such as purchases at POS/online where contactless payments are not accepted.

What happens when the contactless transaction is declined?

In the rare case when your contactless transaction is declined due to any reason, you can request the merchant to make the payment by swiping or dipping the card in the traditional manner.

What happens when the transaction slip is not generated and the customer’s account is debited?

Usually, such situations do not arise. However, in any such rare cases, you can contact IndusInd Bank customer care centre to inquire about the status of your transaction. Our team will efficiently help you sort out any troubles regarding your transaction.

What process needs to be followed in case of lost or stolen card?

If your card is lost or stolen, please contact the IndusInd Bank Customer Care at the earliest and report the loss of your card.

Rewards

Platinum Aura Edge Shop Plan

With the Platinum Aura Edge Shop Plan, you can manage your finances smartly and enjoy higher savings. Every time you spend on the listed categories using your IndusInd Bank Platinum Aura Edge Credit Card, you earn savings points*, that can be redeemed against dues on your IndusInd Bank Platinum Aura Edge Credit Card or airline miles.

Spend Categories Savings points on Rs 100 spent
Shopping in departmental stores 4 savings points
Purchase of consumer durables
or electronic items
2 savings points
Restaurant bills 1.5 savings points
Books 1.5 savings points
All other spends 0.5 savings points

*1 savings point = Rs 0.50 or 0.5 airline mile
Note: Effective 1st April 2018, fuel transactions will not accrue reward points on your IndusInd Bank Credit Card.

Platinum Aura Edge Shop Plan Value Chart
Spend Category Savings points earned on every Rs 100 spent** Estimated Annual Expenses** Annual Savings Points#
Shopping in departmental stores 4 savings points Rs 40,000 1600
Purchase of consumer durables or electronic items 2 savings points Rs 35,000 700
Restaurant bills 1.5 savings points Rs 24,000 360
Books 1.5 savings points Rs 4,000 60
All other spends 0.5 savings points Rs 15,000 75
Your total savings points# 2795

*Conditions apply. Please refer to the terms and conditions section.
#The above illustrations are based on hypothetical estimates of periodic expenses. Actual savings will vary based on individual card usage.

Platinum Aura Edge Home Plan

Maintaining your beautiful home is no easy task. But with the Platinum Aura Edge Home Plan, you have the flexibility to save while you shop for your home. Every time you spend from the listed spend categories using your IndusInd Bank Platinum Aura Edge Credit Card, you earn savings points* that you can later redeem against dues on your card or airline miles.

Spend Categories Savings points on Rs 100 spent
Grocery shopping 4 savings points
Cellphone bills 2.5 savings points
Electricity bills 2.5 savings points
Insurance premium 1.5 savings points
Medical spends 1.5 savings points
All other spends 0.5 savings points

*1 savings point = Rs 0.50 or 0.5 airline mile
Note: Effective 1st April 2018, fuel transactions will not accrue reward points on your IndusInd Bank Credit Card.

Platinum Aura Edge Home Plan Value Chart
Spend Category Savings points earned on every Rs 100 spent** Estimated Annual Expenses** Annual Savings Points#
Grocery 4 savings points Rs 36,000 1440
Cellphone bills 2.5 savings points Rs 18,000 450
Electricity bills 2.5 savings points Rs 12,000 300
Insurance premium 1.5 savings points Rs 10,000 150
Medical Spends 1.5 savings points Rs 5,000 75
All other spends 0.5 savings points Rs 18,000 90
Your total savings points# 2505

*Conditions apply. Please refer to the terms and conditions section.

#The above illustrations are based on hypothetical estimates of periodic expenses. Actual savings will depend on individual card usage.

Platinum Aura Edge Travel Plan

Globetrotters can benefit greatly with our Platinum Aura Edge Travel Plan. Every time you spend on the listed categories using your IndusInd Bank Platinum Aura Edge Credit Card, you earn savings points that can be redeemed against dues on your card or airline miles.

Spend Categories Savings points on Rs 100 spent
Hotel expenses 4 savings points
Airline tickets 2.5 savings points
Car rental expenses 1.5 savings points
Rail tickets 1.5 savings points
All other spends 0.5 savings points

*1 savings point = Rs 0.50 or 0.5 airline mile
#Note: Effective 1st April 2018, fuel transactions will not accrue reward points on your IndusInd Bank Credit Card.

Platinum Aura Edge Travel Plan Value Chart
Spend Category Savings points earned on every Rs 100 spent** Estimated annual expenses** Annual savings points#
Hotel expenses 4 savings points Rs 35,000 1400
Airline tickets 2.5 savings points Rs 45,000 1125
Car rental expenses 1.5 savings points Rs 8,000 120
Railway tickets 1.5 savings points Rs 4,000 60
All other spends 0.5 savings points Rs 15,000 75
Your total savings points# 2780

**Conditions apply. Please refer to our terms and conditions section.

#The above illustrations are a hypothetical estimation of expenses. Actual savings will depend on individual card usage. 

Platinum Aura Edge Party Plan

You can celebrate your love for partying and socialising with additional savings when you have IndusInd Bank by your side. Every time you spend from the listed categories using your IndusInd Bank Platinum Aura Edge Credit Card, you earn savings points that you can later redeem against dues on your IndusInd Platinum Bank Aura Credit Card or airline miles.

Spend Categories Savings points on Rs 100 spent
Restaurant bills 4 savings points
Shopping in departmental stores 2 savings points
Payments in bars and pubs 2 savings points
Movie tickets 1.5 savings points
All other spends 0.5 savings points

*1 savings point = Rs 0.50 or 0.5 airline mile
#Note: Effective 1st April 2018, fuel transactions will not accrue reward points on your IndusInd Bank Credit Card.

Platinum Aura Edge Party Plan Value Chart
Spend Category Savings points earned on every Rs 100 spent** Estimated annual expenses** Annual savings points#
Restaurant bills 4 savings points Rs 36,000 1440
Shopping in departmental stores 2 savings points Rs 40,000 800
Payments in bars and pubs 2 savings points Rs 20,000 400
Movie tickets 1.5 savings points Rs 5000 75
All other spends 0.5 savings points Rs 15,000 75
Your total savings points# 2,790

**Conditions apply. Refer to our terms and conditions section for more details.

#Note: These figures are based on hypothetical estimates of periodic expenses and are for illustration purpose only. Actual savings will depend on individual card usage.

Redemption of Rewards

At IndusInd Bank, we celebrate freedom of choice and give our valued cardholders ample options to redeem their hard-earned rewards. Take your pick from the following redemption options:

IndusMoments Click here for terms and conditions
Oberoi Hotels and Resorts stay vouchers Click here for terms and conditions
Genesis Luxury Vouchers Click here for terms and conditions
Airline miles on partner airlines Click here for terms and conditions
Cash credit Click here for terms and conditions

Click here for terms and conditions and to get a step-by-step guide to redeem your reward points against any of these redemption options.

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  • SAVINGS RATES

  • Daily balance upto Rs.10 Lakhs 4 %
  • Daily balance above Rs.10 Lakhs and upto Rs.1 Crore 5 %
  • Daily balance above Rs.1 Crore and upto Rs 10 Cr 5.5 %
  • Daily balance above Rs.10 Crore 6 %
  • DEPOSIT RATES

  • 1 year to 1 year 2 months 8 %
  • Indus Tax Saver Scheme - 5 years (upto Rs 1.5 lacs) 7.5 %
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Terms & Conditions: Jet Airways Bookings

  • Eligible card holders shall be sent an SMS on their registered mobile number and email on their email address informing them of a unique promotion code ("Code") within (fifteen) 15 days of payment of fees of the ("Card"). Such eligible card holder/s would need to use this Code on Jet Airways (India) Limited ("Jet Airways")' website www.jetairways.com to book a one-way ticket for Domestic on economy segment ("Ticket").
  • Eligible card holders shall be sent the requisite number of Codes as per the fee plan selected by them on their registered mobile number and email address. It shall be the responsibility of the card holder/s to ensure that the mobile number and email address available with the Bank is in use and is accessed only by the eligible card holder. IndusInd Bank Limited ("Bank") shall not be liable or responsible for any malfunction, inactivity or misuse of the mobile phone or number which results in inability of the eligible card holder to use / view the Code.
  • Economy Class tickets shall belong to select classes (V) of inventory on Jet Airways and Jet Konnect and (R&I) inventory on Jet Airways Codeshare Flights operated on Jet Lite (India) Limited (Jet Lite Flights).
  • (V) Class Inventory is not available on certain sectors. These sectors are subject to change at the discretion of Jet Airways.
  • Each Code is valid for booking for (six) 6 months from the date of issue on a domestic sector serviced by non-stop direct flights of Jet Airways, Jet Konnect and Jet Airways Codeshare Flights operated on Jet Lite Flights ; save and except on such sectors which are expressed herein to be not covered by the ("Offer").
  • Bank shall pay only the base fare of the ticket and the eligible card holder shall be liable to pay all other charges including but not limited to all applicable taxes, fees, airlines charges, surcharge, etc. All such charge shall be paid directly by the eligible card holder to Jet Airways at the time of booking by using their respective card.
  • Bookings to be made at least (seven) 7 days prior to the desired date of travel.
  • Tickets shall be subject to availability.
  • Corporate benefits of Jet Privilege benefits shall not accrue on such tickets.
  • The base fare of the Tickets would be non-refundable. In case of cancellations, taxes shall be refunded to the eligible card holders and Jet Airways shall be solely responsible for all such tax refunds to the eligible card holders.
  • This promotion may not be combined with or applied to other certificates, vouchers, awards, promotions, special offers including but not limited to upgrades from Jet Airways. The promotion is not valid on government fares, tour / travel packages, group / convention / company meeting fares, bereavement, other companion fares, senior citizen discounts, corporate agreements, student fares, child fares, travel industry discounts or any other unpublished discounts.
  • Bank does not underwrite or warrant the services performed by Jet Airways and shall not have any liability for any defect, deficiency, delay, unavailability or imperfection in such goods / services of for any loss or damage that may be suffered, to a card holder directly or indirectly by use or non-use of the products / services provided by Jet Airways.
  • All standard terms and conditions of Jet Airways with respect to bookings, cancellation and air travel including but not limited to baggage charges etc., will apply to these tickets also.
  • Bank's responsibility in the present offer is limited to communicating the Code to the eligible card holders on their listed mobile numbers and email address. The card holder hereby agrees that Jet Airways is solely responsible for the acts and omission relating to the tickets including but not limited to, availability of tickets in accordance with the preferences of the card holders, offering free base fare on "V" class Tickets being booked by eligible card holders quality of service in respect of Tickets and air travel, etc.
  • Any dispute / complaint regarding the present Offer must be addressed by the card holder in writing within (ten) 10 Business days from the date of the event to Jet Airways directly and Bank shall not entertain any communication in this regard including any claims with respect to eligibility under the present Offer as more particularly defined hereinabove..
  • Bank reserves the right to change / modify / withdraw / suspend / cancel this offer or any features relating to this offer including the eligibility criteria, dates of offer, etc, at any time without prior notice to any card holder.
  • Rescheduling of tickets booked using the Codes is not permitted.
  • Bank and Jet Airways will maintain secrecy and confidentiality of their respective Intellectual Property Rights.
  • Travel date and booking date have to be within the expiry date of the promo codes.
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Terms and conditions: Mont Blanc Gift Voucher

  • Card holder shall be entitled to Mont Blanc gift vouchers as welcome gift as per the fee plan chosen.
  • This gift voucher can be redeemed for products at exclusive Mont Blanc boutiques*. Prices are listed at MRP (Maximum retail price) and include taxes and levies.
  • These vouchers are not valid for redemption on perfumes, writing instrument supplies and eyewear.
  • Only the value of the gift voucher will be borne by IndusInd Bank. Any value exceeding the value of the Gift Voucher is to be paid by me using my IndusInd Bank Credit Card.
  • Within 15 days of payment and settlement of joining fee, card holder will be sent the gift vouchers on registered mailing address.
  • Card holder shall be solely responsible for the security and safekeeping of the gift vouchers. IndusInd Bank and Mont Blanc will not be responsible for any refund of the joining fee or replacement of the lost, stolen or damaged gift vouchers.
  • Each voucher shall be valid for 6 months from the date of issue.
  • These vouchers are not redeemable against cash and refunds.
  • Eligible card holder will be issued Mont Blanc Gift Vouchers in denomination of 15000 and 10000 which can be redeemed for any product at exclusive Mont Blanc boutiques*.
  • Eligible card holders shall be sent the voucher on their registered mailing address within 15 days of payment and settlement of fees of the card. Such card holders would need to use this gift voucher at Mont Blanc exclusive boutiques* mentioned below.

City

Address

Mumbai Montblanc Boutique,The Taj Mahal Palace &Towers,ApolloBunder.
Montblanc Boutique,InorbitMall,Sector 30, Vashi.
Montblanc Boutique, Grand Hyatt Plaza,SantaCruz East.
Delhi Montblanc Boutique,The Taj MahalHotel,OneMansingh Road.
Montblanc JewellerySalon,ITCMauryaHotel,Diplomatic Enclave
Chennai Montblanc Boutique,Park Sheraton Hotel & Towers, T.T.K road
Montblanc Boutique, Bergamo Mall
Bengaluru Montblanc Boutique,UB City, Vital Mallya Road, Shanthi Nagar Range
Pune Montblanc Boutique,ChoiceApartments,DholePatil Road
Ahmedabad Montblanc Boutique,Oriental House, Behind British Library,Law Garden, Ellis Bridge.
Hyderabad Montblanc Boutique, GMR Hyderabad Intl. Airport, Shamshabad
Montblanc Boutique,GrandKakatiya Hotel &Towers,Begumpet
Ludhiana Montblanc Boutique,Majestic Park Plaza,BhaiBalaChowk,Ferozepur Road
Kolkata* Exclusive Lines 4/1.Camac Street.

*The address in Kolkata is of the dealer as Mont Blanc does not have an exclusive boutique.

  • It shall be the responsibility of the card holder to ensure that the mailing address available with the Bank is in use and is accessed only by the eligible card holder. IndusInd Bank shall not be liable or responsible for any malfunction, inactivity or misuse of the address which results in inability of the eligible card holder to use / view the Gift voucher.
  • The products are subject to change at the discretion of Mont Blanc. Please refer to www.montblanc.com for the updated list of products.
  • Each Gift Voucher is valid for booking for 6 months from the date of issue. The validity of the Gift Voucher cannot be extended.
  • Card holder can opt for a higher value product at the store but IndusInd Bank shall pay only the value of the voucher and the eligible card holder shall be liable to pay any differential charge directly to Mont Blanc at the time of purchase by using their IndusInd Bank credit card.
  • Difference in the value of the voucher and actual price of the product shall not be refunded.
  • This offer may not be combined with or applied to other certificates, vouchers, awards, promotions, special offers from Mont Blanc.
  • IndusInd Bank does not underwrite or warrant the services performed by Mont Blanc and shall not have any liability for any defect, deficiency, delay, unavailability or imperfection in such goods / services or for any loss or damage that may be suffered, or for any personal injury to a card holder directly or indirectly by use or non use of the products / services provided by Mont blanc.
  • All standard terms and conditions of Mont Blanc with respect to products and services will apply to these vouchers also.
  • IndusInd Bank's responsibility in the present offer is limited to sending the voucher to the eligible card holders on their registered mailing address. The card holder hereby agrees that Mont Blanc is solely responsible for the acts and omission relating to the vouchers including but not limited to, availability of products in accordance with the preferences of the card holders
  • Any dispute / complaint regarding the Mont Blanc products must be addressed by the card holder in writing to Mont Blanc directly and IndusInd Bank Limited shall not entertain any communication in this regard including any claims with respect to eligibility under the present offer.
  • IndusInd Bank Limited reserves the right to change / modify / withdraw / suspend / cancel this offer or any features relating to this offer including the eligibility criteria, dates of offer, etc., at any time without prior notice to any card holder.
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Terms & Conditions: Oberoi gift voucher

  • Each voucher will have the stay validity mentioned on it (which will be 6 months from the date of issue) and will remain valid for that period only. However, the last stay validity date for any voucher will be or before 31st December, 2014. After 31st December, 2014, Oberoi Hotels will noth accept any voucher for a stay at its hotels.
  • Each voucher can be redeemed against specified number of room nights as per the category of the hotel as mentioned below.
Hotels City Room type Room Nights given in a 1 stay voucher
The Oberoi Mumbai Mumbai Executive Suite 1
The Oberoi Bangalore Bangalore Executive Suite 1
The Oberoi New Delhi Delhi Executive Suite 1
Wildflower Hall Shimla Deluxe Suite Mountain View 1
The Oberoi Grand Kolkata Deluxe Suite 1
The Oberoi Amarvilas Agra Premier Room 1
The Oberoi Udaivilas Udaipur Premier Room 1
The Oberoi Rajvilas Jaipur Premier Room 1
The Oberoi Gurgaon Gurgaon Premier Room 1
The Oberoi Vanyavilas Ranthambhore Luxury Tent 1
The Oberoi Cecil Shimla Deluxe Room 2
  • These vouchers are valid for double occupancy along with breakfast for two people and are inclusive of taxes.
  • Same grid will also be applicable in case the room is on single occupancy.
  • Any stay exceeding the mentioned number of days as per above grid has to be paid by me using my IndusInd Bank Credit Card.
  • Eligible card holders shall be sent the voucher on their registered mailing address within 15 days of payment and settlement of fees of the card.
  • It shall be the responsibility of the card holder to ensure that the mailing address available with the Bank is in use and is accessed only by the eligible card holder. IndusInd Bank shall not be liable or responsible for any malfunction, inactivity or misuse of the address which results in inability of the eligible card holder to use the voucher.
  • Card holder shall be solely responsible for the security and safekeeping of the vouchers. IndusInd Bank and Oberoi Hotels will not be responsible for any refund of the joining fee or replacement of the lost, stolen or damaged vouchers.
  • These vouchers are not redeemable against cash and refunds.
  • The customer will have to call the Oberoi Central Reservations (Toll free: 1 800 11 2030; Telephone: +91 11 2389 0606; Email: reservations{}oberoigroup.com; Fax: +91 11 2389 0500) to book their room nights
  • The bookings will be based on the availability of the rooms.
  • All vouchers shall carry a unique identification code that shall be provided to Oberoi Hotels by the card holder at the time of reservation.
  • There are no blackout dates.
  • The IndusInd customers will be required to call at least one week prior their visit to redeem the vouchers. As an exception on a best effort basis, Oberoi hotels will try to accommodate any customer who calls within the time.
  • Stay voucher need to be presented in original at the time of check-in. Without the physical vouchers, stay basis the booking made shall be denied.
  • Cancellation policy: Any no show or late cancellation (as per standard hotel policy) will render the voucher as utilised and no refund or re-issuance of a fresh stay voucher shall be offered in exchange.
  • Refund policy: No refund or extension will be provided for the unused vouchers to the card holder
  • IndusInd Bank does not underwrite or warrant the services performed by Oberoi Hotels and shall not have any liability for any defect, deficiency, delay, unavailability or imperfection in such goods / services or for any loss or damage that may be suffered, or for any personal injury to a card holder directly or indirectly by use or non-use of the products / services provided by Oberoi Hotels.
  • All standard terms and conditions of Oberoi Hotels with respect to products and services will apply to these vouchers also.
  • IndusInd Bank's responsibility in the present offer is limited to sending the voucher to the eligible card holders on their registered mailing address. The card holder hereby agrees that Oberoi Hotels is solely responsible for the acts and omission relating to the vouchers including but not limited to, availability of products in accordance with the preferences of the card holders
  • Any dispute / complaint regarding the Oberoi Hotels services must be addressed by the card holder in writing to Oberoi Hotels directly and IndusInd Bank Limited shall not entertain any communication in this regard including any claims with respect to eligibility under the present offer.
  • IndusInd Bank Limited reserves the right to change / modify / withdraw / suspend / cancel this offer or any features relating to this offer including the eligibility criteria, dates of offer, etc., at any time without prior notice to any card holder.
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Terms & Conditions: Auto Assist

Do I need to pay when I use the Auto Assist?
You do not need to pay for arrangement, however all expenses including labor charges or any repair charges, need to be paid to the mechanic.
How long does it normally take for the mechanic to come to me in the time of emergency?
The Auto Assist service is on a best efforts basis, and the time would depend on the location of the vehicle. However, normally it would take about 30 to 45 minutes to reach you within city limits and about one to one and half hour to reach you if you are outside city limits.
What number do I call if I want to use the Auto Assist service?
You need to call the Concierge Service on 1860 267 7777 for Auto Assist.
What all cities is the Auto Assist service available?
The Auto Assist service is available in Delhi, Mumbai, Kolkata, Chennai and Bangalore

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Terms & Conditions: Lost Card Liability

  • All PIN based transactions (like ATM, Internet and telephone etc) are not covered.
  • Pre-delivery fraud not covered.
  • 2 days (includes reporting day) pre-reporting and 7 days (Includes reporting day) post reporting claims are covered.
  • Claim has to be reported by Card holder within 15 days from the date of loss in case of card to be admissible for claim.
  • Insurance benefit would be available only to Active card users. An active card is defined as the card with one transaction/ activity on any POS terminal in last 6 months from date of loss.

Counterfeit card liability:

  • Claim has to be reported by cardholder within 15 days from the date of issue of statement containing the disputed counterfeit transaction.
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Lost Card: Plan Details

You are just a phone call away from a relaxed tomorrow.
Protect your Credit Card with the Card Protection Program
In order to ensure safety of your credit cards, we bring to you the Card Protection Plan - to safeguard you in the event of , loss , theft or misuse of your IndusInd Bank Credit Cards . As is known, "Better safe than sorry" choose your Card Protection Plan today.

  Classic Premium Platinum
One free call to block all cards
24- hour toll-free number Yes Yes Yes
Worldwide cover Yes Yes Yes
Tele-registration line Yes Yes Yes
Emergency travel & hotel assistance
Hotel assistance (Overseas ) INR 80,000 INR 1,20,000 INR 1,60,000
Hotel assistance (In India) INR 40,000 INR 60,000 INR 80,000
Replacement travel tickets (Overseas) INR 80,000 INR 1,20,000 INR 1,60,000
Replacement travel tickets (In India) INR 40,000 INR 60,000 INR 80,000
Emergency cash assistance (In India) Nil INR 20,000 INR 20,000
Fraud Protection
Pre-notification* INR 50,000 INR 1,00,000 INR 150,000
Maximum limit per card INR 20,000 INR 40,000 INR 60,000
Post-notification INR 15 lakh INR 20 lakh INR 25 lakh
Other benefits
Reminder stickers Yes Yes Yes
Card ordering service Yes Yes Yes
Valuable document registration Yes Yes Yes
CPP key fob and retrieval service Yes Yes Yes
Free PAN card replacement service Yes Yes Yes
Lost mobile phone reporting service (SIM blocking) Yes Yes Yes
Mobile phone identifier (IME)registration service Yes Yes Yes
Foreign language interpreter assistance Nil Nil Yes
Membership fee ( annual )
Single INR 1,145 INR 1,495 INR 1,745
Joint INR 1,745 INR 2,245 INR 2,645
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Terms and Conditions:

Signature Rewards Program
How to redeem
All you need to do to redeem your reward points against any of the Reward Redemption option is to call our phone banking number on 1860 267 7777 and place a request stating your choice.

Terms and Conditions:

  • For every INR100 spent on the Signature Card, IndusInd Bank shall award 1.5 Reward Points (‘Reward Points”).
  • The value of the Reward Points for the purpose of redemption is as under
Reward Points Redemption Option
25000 1 Oberoi Hotels & Resorts Stay Vouchers
22500 Mont Blanc Vouchers Worth INR 25,000
3000 1 One Way Jet Economy Class Ticket on V class inventory
100 100 Miles on partner airlines
1 1 INR of cash value
  • IndusInd Bank reserves the right to change the rate of conversion of Reward Points to airline miles or cash credit or towards any other redemption option at any time without prior notice. However, this change will be restricted to incremental points and there will be no impact on already converted Reward Points.
  • IndusInd Bank does not underwrite or warrant the services against which the reward points are redeemed including but not limited to any activities concerning air travel services and redemption of airline miles provided by airline partners and shall not have any liability for any loss, damage, defect, deficiency, delay or imperfection in such services or for any loss or damage that may be suffered, or for any personal injury to a IndusInd Bank Credit card holder (“card holders”) directly or indirectly by use or non-use of the services provided by the airline or any other service provider. Any disputes regarding delivery, service, quality or performance of products/services under the offer must be addressed in writing by the card holder directly to the airline or the service provider.
  • With effect from 1st June 2013, the maximum number of reward points that can be redeemed in one statement cycle is 20,000 reward points for IndusInd Bank Signature Credit Card for Cash Credit option.
  • Terms and Conditions of the respective airlines and service providers will apply.
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Terms and Conditions

  • The IndusInd Bank "Quick Redeem Service" is a new feature on the IndusInd Bank Signature Credit Card and IndusInd Bank Platinum Credit Card.
  • The feature is available only for IndusInd Bank Signature Credit Card and IndusInd Bank Platinum Credit Card i.e. it does not include the Co-Brand, Platinum Select, Gold and Classic Credit Cards.
  • Customers will receive a SMS for eligible transactions. Eligibility of transactions will be determined at the sole discretion of the Bank and may differ from time to time.
  • Customer can only request quick redemption of reward points for the transaction only where he gets an SMS informing him of the reward points accrued.
  • Redemption will be processed only if the customer replies with the correct reward points as mentioned in the SMS.
  • For any additional redemption customer needs to get in touch with our contact centre.
  • Customer cannot request for higher/Lower redemption of reward points basis available reward points in his card account.
  • Only request made through registered mobile number will be processed.
  • Reward points can only be redeemed against Cash Credit through this feature.
  • This is not a cash back offer.
  • The reward point redeemed and reward point balance will reflect on monthly statement.
  • Cash credit will reflect within 3 working days of receipt of request for redemption subject to availability of points.
  • If the first card of the customer is a Gold/Co-brand/Platinum Select card then redemption will be processed on second card i.e. Signature Card or Platinum Card as Gold /Co-brand/Plat Select will not receive the SMS.
  • In case of multiple transactions (on the same day), the response for redemption should be sent against each transaction. The redemption will not be processed if consolidated response for all transactions (on the same day) is sent.
  • In case of multiple transactions (of same value), the redemption would be processed for the oldest transaction if only one response is received.
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Terms and Conditions:

  • The IndusInd Bank golf program is not to be regarded as a golf club membership.
  • Acceptance of all bookings/changes to tee times will be at the discretion of the golf clubs and subject to availability.
  • Card holders are to make all enquiries and bookings through IndusInd Bank concierge. card holders will not be granted access rights to the golf clubs without booking through IndusInd Bank concierge. Golf clubs will not entertain any correspondence / enquiries and /or attempts for bookings directly from the card holders.
  • IndusInd Bank reserves the right to change / replace the golf clubs at which golf benefits are being offered without notice.
  • Golf Rates quoted may not be inclusive of taxes and are subject to change without notice.
  • The IndusInd Bank golf program is valid for golf course access only card holders and / or their guests will not have access to the other facilities at the golf clubs.
  • Card holders and their guests must follow all local club / Driving range rules including limits of access to use club facilities as applicable to Green Fee players.
  • The IndusInd Bank golf program cannot be used by card holders or their guests in conjunction with any other promotional golf program
  • To the fullest extent permissible by law, each participating card holder releases IndusInd Bank and Apexlynx from any claim, loss, damage, cost or expense (including any claim for legal expenses) sustained or incurred by him/her in connection with their participation in the program.
  • IndusInd Bank & Apexlynx do not underwrite or warrant the services performed by the golf courses and shall not have any liability for any deficiency, delay or imperfection in such services or for any loss or damage that may be suffered, or for any personal injury to a customer directly or indirectly by use or non-use of the services provided by the golf club.
  • All payments for guests must be made upon booking and charged to the IndusInd Bank Platinum credit card.
  • Card holders and their guests will still need to pay for range balls, fore - caddy fee, caddy fee, insurance and hire of equipment directly at the club, where applicable.
  • There will be an administration fee of INR300 plus applicable taxes for any changes made after confirmation of booking. Changes can be made subject to availability.

Access to Golf Clubs in India

  • Under the IndusInd Bank Golf Program, primary InduInd Bank Platinum Credit card holders (“card holders”) may enjoy complimentary to select golf clubs in India on weekdays and weekends. Add-on card holders are treated as guests.
  • The Golf and other benefits offered to the CH are exclusive and are non-transferable
  • Minimum Player Conditions: Weekdays - minimum of 2 balls per flight: Weekends / Holidays - minimum of 3 balls per flight. It will be the exclusive responsibility of the card holder to fulfill the minimum flight conditions in respect of each booking request and IndusInd Bank and or Apexlynx will not be responsible to help the CH make up the minimum flight condition numbers
  • Card holders may bring guest(s) subject to a maximum of three guests per booking, which is subject to availability. Guests shall pay applicable rates which card holder must charge to his/her Card.
  • Green Fee Access to golf clubs may be availed of by any CH subject to a maximum of 4 (FOUR) times in each Calendar month and cannot be carried forward to any other month if not utilized
  • The number of slots available for complimentary golf sessions is limited and is available on a first come first serve basis.
  • Weekday bookings requests must be made at least 2 (TWO) working days in advance and weekend / holiday bookings requests must be made at least 4 (FOUR) working days in advance by the card holder.
  • A card holder shall be permitted to book a maximum of 14 days in advance and can hold only one booking at a time.
  • All other fees are to be borne by the card holder(s) and his/her guest(s).
  • Golfers must have at least a valid handicap. However in clubs where handicap is not compulsory on weekdays, CH may be provided assistance for the booking at the golf course on a best effort basis.
  • There will be no rain check .i.e. no carry forward of round due to any inclement weather or for any other neither reason nor refund of Guest charges or any other charges paid.
  • Weekend rates apply for golf games booked on a Saturday / Sunday / restricted holiday / public holiday as applicable
  • Card holders may be allowed to play in the same flight with a Club Member / other Green Fee paying guests subject to fulfillment of the minimum flight conditions and the Club Member/ other Green Fee paying guest having already made the booking prior to the card holders' request. In such cases, card holders will not be entitled to take guests.
  • A club member cannot make a booking directly at the club and transfer the confirmed tee-time over to the card holder.
  • All payments for guests must be made upon booking and charged to the IndusInd Bank Signature Credit Card. All cancellation/ administration charges will be charged to the IndusInd Bank Signature Credit Card. This would require the principal card holders to provide all mandatory information about their credit card to affect the charge as stipulated by IndusInd Bank /Concierge.
  • Cancellation Policy - Weekday
    • Cancellation must be made 1 working day in advance prior to tee-off date.
    • The card holder will not be allowed to book tee time on the IndusInd Bank Golf Program for that month and the next Calendar month or any part thereof in the case of cancellations made less than 1 full working day before tee-off date or in the cases of no show or late arrivals.
  • Cancellation Policy - Weekend
    • Cancellation must be made 1 working day in advance prior to tee-off date.
    • The card holder will not be allowed to book tee time on the IndusInd Bank Golf Program for that month and the next Calendar month or any part thereof in the case of cancellations made less than 1 full working day before tee-off date or in the cases of no show or late arrivals.

Complimentary Golf Lessons in India

  • Card holders may enjoy complimentary golf coaching lessons at select driving ranges in India on weekdays and weekends / holidays.
  • Card holders may bring guests who will be charged applicable walk-in rates.
  • A card holder may hold only one booking at a time.
  • Bookings may be made no more than 14 days in advance and not less than 3 (THREE) working days in advance and shall be subject to availability of coach /driving range.
  • All payments for the lesson and the green fee must be made on the IndusInd Bank Signature credit card. This would require the principal card holders to provide all mandatory information about their credit card to affect the charge as stipulated by IndusInd Bank /Concierge.
  • Rates quotes are not inclusive of taxes and are subject to change without notice.
  • Cancellation Policy- Golf Lessons
    • Cancellation must be made 2 working days in advance prior to lesson date.
    • The following cancellation charges will apply to the card holder and his/her guest(s):-
      • 50%of total chargeable amount* will be charged for cancellations made 2working days before lesson date.
      • 100%of total chargeable amount* will be charged for cancellations made 1working day before Lesson date, no-show or late arrivals.
  • All bookings are subject to availability.

Note:
* Chargeable amount includes green fee, buggy fee, caddie fee, and insurance at normal published rates at the club where applicable.

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Terms & Conditions - PVR Offer

  • Buy 1 ticket and get 1 free on weekends at www.pvrcinemas.com. Offer valid only on IndusInd Bank Signature Credit Cards.
  • The offer is only valid across all PVR screens in India.
  • The offer is valid on the tickets for weekend shows i.e. Friday, Saturday or Sunday. However, the tickets for the weekend shows may be booked on a week day also, for the card holder to be entitled to avail this offer.
  • A maximum number of two tickets can be availed per eligible card during the promotion period.
  • The free ticket price is capped at INR 250. In case the price of ticket is more than INR 250, the difference amount shall be paid by the card holder.
  • This offer is valid till 31st May 2014.
  • The current purchase process at www.pvrcinemas.com will remain unchanged till the stage where the eligible card number is provided. After this stage the website will recognise the eligible card, reduce the bill amount and inform the transacting eligible card holder accordingly.
  • Steps to avail the instant online discount on select cards
    • Select the theatre, date and show timing
    • Sign into your PVR account with your user id and password
    • Select class and no of seats
    • Fill in your card number in the box that appears after agreeing to avail the discount and click on proceed
    • The ticket price will appear after reducing the discount
    • Complete the payment process and book the ticket at the discounted rate
  • The card holder will have to pay the convenience fee as levied on each ticket.
  • This offer is valid ONLY for users coming directly to the PVR cinemas website and not via at the box-office or individual cinema sites.
  • Any participation in this offer is voluntary. The offer cannot be combined with any other benefit or offer.
  • Card holders shall not be entitled to compensation / benefits/cash in any form whatsoever in lieu of this offer.
  • INDUSIND BANK Limited ("the Bank") shall not be liable in any manner whatsoever or howsoever for any loss or damage or claims that may arise out of or otherwise howsoever from any refusal by PVR Cinemas to honor this offer for any reason whatsoever.
  • The bank does not hold out any warranty or make any representation of the quality, suitability, delivery of the services under the offer and the bank shall not entertain any correspondence in this regard.
  • The bank reserves the absolute right to change / modify / withdraw / suspend / cancel this offer at any time without giving any notice and without assigning any reason.
  • Any person availing of this offer shall be deemed to have accepted these Terms and Conditions.
  • All disputes arising out of or in connection with this offer shall be Mumbai and subject to the jurisdiction of courts at Mumbai.
  • The decision of the bank in all matters in connection with and incidental to this offer is final and shall be binding on all persons.
  • This offer is valid only in the multiplexes owned by PVR in India.
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Terms and Conditions:

  • Buy 1 ticket and get 1 free all through the week at www.cinemax.co.in. Offer valid only on IndusInd Bank Signature Credit Cards.
  • A maximum number of two tickets can be availed per eligible card during the promotion period.
  • The free ticket price cannot exceed INR 250/-ticket under this offer.
  • There is a cap of 200 free tickets per week as per the following pattern:
    • 10 tickets each onMonday, Tuesday, Wednesday and Sunday.
    • 40 tickets on Thursday.
    • 60 tickets each on Friday, Saturday.
  • This offer is valid till 31st December 2014.
  • The current purchase process at www.cinemax.co.in will remain unchanged till the stage where the eligible card number is provided. After this stage the website will recognise the eligible card, reduce the bill amount and inform the transacting eligible card holder accordingly.
  • Steps to avail the instant online discount on select cards
    • Select the theatre, date and show timing
    • Sign into your cinemax account with your user id and password
    • Select class and no of seats
    • Tick on the box below to agree to avail the discount on your INDUSIND BANK Signature Credit Cards.
    • Fill in your card number in the box that appears after agreeing to avail the discount and click on proceed.
    • The ticket price will appear after reducing the discount.
    • Complete the payment process and book the ticket at the discounted rate.
  • The card holder will have to pay the convenience fee as levied on each ticket.
  • This offer is valid ONLY for users coming directly to the Cinemax website and not via at the box-office or individual cinema sites.
  • Any participation in this offer is voluntary. The offer cannot be combined with any other benefit or offer.
  • Card holders shall not be entitled to compensation / benefits/cash in any form whatsoever in lieu of this offer.
  • INDUSIND BANK Limited ("the Bank") shall not be liable in any manner whatsoever or howsoever for any loss or damage or claims that may arise out of or otherwise howsoever from any refusal by Cinemax to honor this offer for any reason whatsoever.
  • The Bank does not hold out any warranty or make any representation of the quality, suitability, delivery of the services under the offer and the Bank shall not entertain any correspondence in this regard.
  • The Bank reserves the absolute right to change / modify / withdraw / suspend / cancel this offer at any time without giving any notice and without assigning any reason.
  • Any person availing of this offer shall be deemed to have accepted these Terms and Conditions.
  • All disputes arising out of or in connection with this offer shall be Mumbai and subject to the jurisdiction of courts at Mumbai.
  • The decision of the Bank in all matters in connection with and incidental to this offer is final and shall be binding on all persons.
  • Offer Valid at All Cinemax properties
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Terms and Conditions:

  • Bookmyshow Cinemas customers who use the IndusInd Bank Signature, IndusInd Bank Platinum, IndusInd Bank Platinum Select, Landmark Platinum, IndusInd Bank WorldMiles Platinum, IndusInd Bank WorldMiles Signature, Miles & More Platinum, Miles & More Signature or Matrix Platinum Credit Card (“Card”) to buy cinema tickets through www.bookmyshow.com will receive one free ticket out of every two tickets purchased i.e. two tickets will be available for the price of one subject to bookings in tranche` of two.
  • The offer can be availed only on bookings made on the website www.bookmyshow.com.
  • The offer can be availed only when payments are made using the IndusInd Bank Signature, IndusInd Bank Platinum, IndusInd Bank Platinum Select, Landmark Platinum, IndusInd Bank WorldMiles Platinum, IndusInd Bank WorldMiles Signature, Miles & More Platinum, Miles & More Signature or Matrix Platinum Credit Card.
  • The offer is applicable till 01st July 2014.
  • The current purchase process at www.bookmyshow.com will remain unchanged till the stage where the eligible card number is provided. After this stage the website will, subject to availability, recognize the eligible card, reduce the bill amount and inform the transacting eligible card holder accordingly.
  • All card holders are advised to check the other applicable terms and conditions of www.bookmyshow.com before availing the offer.
  • Tickets once bought online, shall be considered sold and cannot be cancelled, refunded or exchanged.
  • The card holder shall be required to give personal information and card details online for the tickets purchased on www.bookmyshow.com.
  • The offer cannot be combined with any offer / discounts / promotions at the theatres available on www.bookmyshow.com.
  • Card holders shall not be entitled to compensation / benefits in any form whatsoever in lieu of the offer being availed.
  • Any participation by the card holder shall be voluntary and the offer made www.bookmyshow.com is purely on a best effort basis.
  • IndusInd Bank reserves the absolute right to withdraw and / or alter any of the terms and conditions of the offer at any time without giving any notice.
  • In case the free tickets are not available for a movie show on a particular day, you can try and book for a different date to avail of the free ticket under the offer.
  • There is a maximum limit of 4 free tickets per card each calendar month for Platinum, MMI Platinum & Signature, Matrix Platinum, Visa Signature and Worldmiles Platinum & Signature Credit cards. However, the maximum limit of free tickets shall stand revised to 2 free tickets per calendar month for Platinum Select and Landmark Platinum Credit cards with effect from November 01, 2010.
  • The number of free tickets available daily are limited and customers can avail of this offer on a first come first serve basis.
  • The 'buy one get one free' offer on www.bookmyshow.com is valid for tickets having a maximum price of INR 250/- per ticket only.
  • IndusInd Bank does not underwrite or warrant the services performed by Bookmyshow cinemas and shall not have any liability for any defect, deficiency, delay or imperfection in such goods/services or for any loss or damage that may be suffered, or for any personal injury to a cardholder directly or indirectly by use or non-use of the products/services provided by Bookmyshow cinemas.
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Terms and Conditions:

  • Fame Cinemas customers who use the IndusInd Bank Signature, IndusInd Bank Platinum, IndusInd Bank Platinum Select, Landmark Platinum, Miles & More Platinum, Miles & More Signature or Matrix Platinum Credit Card (“Card”) to buy cinema tickets through www.famecinemas.com will receive one free ticket out of every two tickets purchased i.e. two tickets will be available for the price of one subject to bookings in tranche` of two.
  • The offer can be availed only on bookings made on the website www.famecinemas.com.
  • The offer can be availed only when payments are made using the IndusInd Bank Signature, IndusInd Bank Platinum, IndusInd Bank Platinum Select, Landmark Platinum, Miles & More Platinum, Miles & More Signature or Matrix Platinum Credit Card.
  • The offer is applicable till 31st December 2013.
  • The current purchase process at www.famecinemas.com will remain unchanged till the stage where the eligible card number is provided. After this stage the website will recognise the eligible Card, reduce the bill amount and inform the transacting eligible card holder accordingly.
  • All card holders are advised to check the other applicable terms and conditions of Fame at www.famecinemas.com before availing the offer.
  • Tickets once bought online, shall be considered sold and cannot be cancelled, refunded or exchanged.
  • The card holder shall be required to give personal information and card details online for the tickets purchased on www.famecinemas.com.
  • The offer cannot be combined with any offer / discounts / promotions at the theatres available on www.famecinemas.com.
  • Card holders shall not be entitled to compensation / benefits in any form whatsoever in lieu of the offer being availed.
  • Any participation by the card holder shall be voluntary and the offer made by www.famecinemas.com is purely on a best effort basis.
  • IndusInd Bank reserves the absolute right to withdraw and / or alter any of the terms and conditions of the offer at any time without giving any notice.
  • In case the free tickets are not available for a movie show on a particular day, you can try and book for a different date to avail of the free ticket under the offer.
  • There is a maximum limit of 4 free tickets per card each calendar month for Platinum, MMI Platinum & Signature, Matrix Platinum, Visa Signature and Worldmiles Platinum & Signature Credit cards. However, the maximum limit of free tickets shall stand revised to 2 free tickets per calendar month for Platinum Select and Landmark Platinum Credit cards with effect from November 01, 2010.
  • The number of free tickets available daily are limited and customers can avail of this offer on a first come first serve basis.
  • The 'buy one get one free' offer on www.famecinemas.com is valid for tickets having a maximum price of INR 300/- per ticket only.
  • IndusInd Bank does not underwrite or warrant the services performed by Fame Cinemas and shall not have any liability for any defect, deficiency, delay or imperfection in such goods/services or for any loss or damage that may be suffered, or for any personal injury to a cardholder directly or indirectly by use or non-use of the products/services provided by Fame Cinemas.
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Terms and Conditions:

  • Sathyam Cinemas customers who use the IndusInd Bank Signature, IndusInd Bank Platinum, IndusInd Bank Platinum Select, Landmark Platinum, IndusInd Bank WorldMiles Platinum,IndusInd Bank WorldMiles Signature, Miles & More Platinum, Miles & More Signature or Matrix Platinum Credit Card (“Card”) to buy cinema tickets through www.thecinema.in will receive one free ticket out of every two tickets purchased i.e. two tickets will be available for the price of one subject to bookings in tranche` of two.
  • The offer can be availed only on bookings made on the website www.thecinema.in.
  • The offer can be availed only when payments are made using the IndusInd Bank Signature, IndusInd Bank Platinum, IndusInd Bank Platinum Select, Landmark Platinum, IndusInd Bank WorldMiles Platinum,IndusInd Bank WorldMiles Signature,Miles & More Platinum, Miles & More Signature or Matrix Platinum Credit Card.
  • The offer is applicable till 31st December 2013.
  • The offer is not applicable on food and beverages.
  • The current purchase process at www.thecinema.in will remain unchanged till the stage where the eligible card number is provided. After this stage the website will, subject to availability, recognise the eligible card, reduce the bill amount and inform the transacting eligible card holder accordingly.
  • All card holders are advised to check the other applicable terms and conditions of www.thecinema.in before availing the offer.
  • Tickets once bought online, shall be considered sold and cannot be cancelled, refunded or exchanged.
  • The card holder shall be required to give personal information and card details online for the tickets purchased on www.thecinema.in.
  • The offer cannot be combined with any offer / discounts / promotions at the theatres available on www.thecinema.in.
  • Card holders shall not be entitled to compensation / benefits in any form whatsoever in lieu of the offer being availed.
  • Any participation by the card holder shall be voluntary and the offer made www.thecinema.in is purely on a best effort basis.
  • IndusInd Bank reserves the absolute right to withdraw and / or alter any of the terms and conditions of the offer at any time without giving any notice.
  • In case the free tickets are not available for a movie show on a particular day, you can try and book for a different date to avail of the free ticket under the offer.
  • There is a maximum limit of 4 free tickets per card each calendar month for Platinum, MMI Platinum & Signature, Matrix Platinum, Visa Signature and Worldmiles Platinum & Signature Credit cards. However, the maximum limit of free tickets shall stand revised to 2 free tickets per calendar month for Platinum Select and Landmark Platinum Credit cards with effect from November 01, 2010.
  • The number of free tickets available daily are limited and customers can avail of this offer on a first come first serve basis.
  • The 'buy one get one free' offer on www.thecinema.in is valid for tickets having a maximum price of INR 120/- per ticket only.
  • IndusInd Bank does not underwrite or warrant the services performed by Sathyam cinemas and shall not have any liability for any defect, deficiency, delay or imperfection in such goods/services or for any loss or damage that may be suffered, or for any personal injury to a cardholder directly or indirectly by use or non-use of the products/services provided by Sathyam cinemas
Offer Monthly Saving Annual Savings
PVR INR 500 INR 6000
Cinemax INR 500 INR 6000
Bookmyshow INR 500 INR6000
Fame INR 1200 INR 14,400
Sathyam INR 480 INR 5760
Grand Total INR 3180 INR 38,160
*The above illustration is based on hypothetical estimate of expenses
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Terms and conditions : Access to Airport Lounges with Priority Pass

  • The Priority Pass Card will be delivered to the Cardholder at the registered mailing address. To get access to a Priority Pass lounge, the Cardholder will need to have the Priority Pass Card.
  • A lounge usage fee of USD 27 or applicable charges as per priority pass per visit per member for the cardholder and the guests will be charged to the card subsequent to the card holder's visit.
  • For any disputes regarding the billing of this lounge usage fee, the card holder needs to contact Priority Pass directly.
  • Priority Pass membership is complimentary for all IndusInd Bank Iconia Credit card holders
  • A usage charge of USD 27 per person is applicable each time a cardholder visits any lounge, within or outside India. This charge is billed to your IndusInd Bank Credit Card.
  • As a part of the Travel Plus programme, the usage charge of USD 27 is waived off for the cardholder when he visits any international lounges outside India.
  • Usage charges of USD 27 for visits any lounge within India shall not be waived off.
  • Usage charges of USD 27 for visits of guests of card holders to any lounge within or outside India shall not be waived off.
  • The usage charges for lounge access are subject to change as governed by Priority Pass.
  • IndusInd Bank reserves the right to change the benefits offered as part of the Travel Plus programme without notice.
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Terms & Conditions:

Do I need to pay when I use the Auto Assist?
You do not need to pay for arrangement, however all expenses including labor charges or any repair charges, need to be paid to the mechanic.

How long does it normally take for the mechanic to come to me in the time of emergency?
The Auto Assist service is on a best efforts basis, and the time would depend on the location of the vehicle. However, normally it would take about 30 to 45 minutes to reach you within city limits and about one to one and half hour to reach you if you are outside city limits.

What number do I call if I want to use the Auto Assist service?
You need to call the Concierge Service on 1860 267 7777 for Auto Assist.

What all cities is the Auto Assist service available?
The Auto Assist service is available in Delhi, Mumbai, Kolkata, Chennai and Bangalore.

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Terms and conditions

  • Waiver of 2.5% fuel surcharge is applicable on transactions between INR 400/- to I R 4000/- only the waiver is applicable across all petrol pumps in India.
  • The waiver can be availed only when payment is made through the IndusInd Bank Credit Card.
  • IndusInd Bank reserves the right to impose a cap on the maximum value or number of fuel transactions permitted in a month.

* Please note that service tax levied on fuel surcharge (if any) will not be waived and will need to be borne by the cardholders.

Signature Assurance

Total Protect:
Leave your worries about fraudulent usage of your card aside. 'Total Protect' covers you for a sum up to the credit limit on your credit card and is available on add-on cards as well. With us, you can be worry free about fraudulent usage of your card. Also get a complimentary Personal Air Accident insurance cover up to 25 lacs.
'Total Protect' covers you for the following:-

  • Unauthorised transactions in case of loss/theft of card: An insurance cover is provided up to 48 hours prior to you reporting the loss of your card.
  • Counterfeit Fraud: The IndusInd Bank Signature Credit Card offers you insurance to protect yourself against incidents of counterfeit fraud.
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Terms and conditions
Lost Card Liability

  • All PIN based transactions (like ATM, Internet and telephone etc) are not covered.
  • Pre-delivery fraud not covered.
  • 2 days (includes reporting day) pre-reporting and 7 days (Includes reporting day) post reporting claims are covered.
  • Claim has to be reported by Card holder within 15 days from the date of loss in case of card to be admissible for claim.
  • Insurance benefit would be available only to Active card users. An active card is defined as the card with one transaction/ activity on any POS terminal in last 6 months from date of loss.

Counterfeit card liability:

  • Claim has to be reported by cardholder within 15 days from the date of issue of statement containing the disputed counterfeit transaction.
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Terms and conditions

Personal Accident (AIR):

  • Cover: Accidental death due to air accident.
  • In the event of insured having multiple cards, the personal accident claim would be payable on one card only, with maximum benefits (highest sum insured)
  • Card should have been used at least once for retails purchase in 90 days before date of loss.

Protect your lost cards with Card Protection Program
We understand that the loss of Credit Cards is a very stressful experience. In order to ensure safety of your credit cards, we bring to you the Card Protection Program - to safeguard you in the event of, loss, theft or misuse of your IndusInd Bank Credit Cards.

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You are just a phone call away from a relaxed tomorrow.

Protect your Credit Card with the Card Protection Program
In order to ensure safety of your credit cards, we bring to you the Card Protection Plan - to safeguard you in the event of , loss , theft or misuse of your IndusInd Bank Credit Cards . As is known, "Better safe than sorry", choose your Card Protection Plan today.

  Classic Premium Platinum
One free call to block all cards
24- hour toll-free number Yes Yes Yes
Worldwide cover Yes Yes Yes
Tele-registration line Yes Yes Yes
Emergency travel & hotel assistance
Hotel assistance (Overseas ) INR 80,000 INR 1,20,000 INR 1,60,000
Hotel assistance (In India) INR 40,000 INR 60,000 INR 80,000
Replacement travel tickets (Overseas) INR 80,000 INR 1,20,000 INR 1,60,000
Replacement travel tickets (In India) INR 40,000 INR 60,000 INR 80,000
Emergency cash assistance (In India) Nil INR 20,000 INR 20,000
Fraud Protection
Pre-notification* INR 50,000 INR 1,00,000 INR 150,000
Maximum limit per card INR 20,000 INR 40,000 INR 60,000
Post-notification INR 15 lakh INR 20 lakh INR 25 lakh
Other benefits
Reminder stickers Yes Yes Yes
Card ordering service Yes Yes Yes
Valuable document registration Yes Yes Yes
CPP key fob and retrieval service Yes Yes Yes
Free PAN card replacement service Yes Yes Yes
Lost mobile phone reporting service (SIM blocking) Yes Yes Yes
Mobile phone identifier (IME)registration service Yes Yes Yes
Foreign language interpreter assistance Nil Nil Yes
Membership fee ( annual )
Single INR 1,145 INR 1,495 INR 1,745
Joint INR 1,745 INR 2,245 INR 2,645
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FAQ's for EMV

What is EMV?

EMV stands for Europay, MasterCard and Visa. It is the international standard for chip based payment cards to ensure the highest security level for Credit Card transactions.

What is the IndusInd Bank EMV Credit Card?

IndusInd Bank EMV Credit Card contains an embedded microchip on the face of the card. The customer data embedded in the microchip is extremely difficult to copy or counterfeit. Chip technology is designed to take security to the next level by giving you a secure environment to transact. For better acceptability across merchants, IndusInd Bank EMV chip Credit Card will also contain a magnetic stripe on the reverse of the card to ensure swipe transactions.

What are the benefits of the IndusInd Bank EMV Credit Card?

With the EMV chip technology, all the data that was stored on the magnetic strip will be additionally embedded on the chip. A Credit Card with a chip is more secure and reliable than the one with just the magnetic stripe on the reverse of the card, as it is difficult to copy customer details from an embedded chip. This safeguards the Credit Card from skimming frauds.

How do I use the IndusInd Bank EMV Credit Card?

Making a purchase with the IndusInd Bank EMV Credit Card is easy and secure. You may see minor differences in how your chip Credit Card is processed while making purchases. As part of the transition to chip, over the next few years more and more in-store payment terminals will be updated to accept chip enabled cards. For your convenience, the chip Credit Cards will continue to have the magnetic stripe on the reverse of the card. This will enable you to use your chip card at merchants who don’t have chip terminals – by swiping your card and signing the receipt. However, we would urge you to use your IndusInd Bank EMV Credit Card only at the merchant establishments who use EMV Chip terminals, for safety from skimming frauds.

How will I use the IndusInd Bank EMV Credit Card on a chip (POS – point of sale) terminal?

At a chip terminal, you simply:

  • Insert your Credit Card into the chip slot
  • When your transaction is completed, remove your card from the chip slot and take your receipt, sign on the merchant copy and give the same back to the merchant. Retain your copy for future reference
How will I use the IndusInd Bank EMV Credit Card on a non-chip (POS point of sale) terminal?

At some merchants your chip Credit Card will be used the same way as your Credit Card with the magnetic stripe :

  • The card is swiped through the EDC machine at the merchant outlet
  • When your transaction is completed, take your receipt, sign on the merchant copy and give the same back to the merchant. Retain your copy for future reference
How is IndusInd Bank EMV Credit Card different from what I use today?

When you make a transaction at a chip terminal, you insert your chip card into the terminal. Your IndusInd Bank EMV Chip Credit Card stays in the terminal until the transaction is complete. Transacting with the card using the chip should be a priority over using the magnetic stripe at the back of the card, since the security chip makes the transaction more secure.

Will the magnetic stripe be removed from IndusInd Bank EMV Credit Cards?

Chip cards will continue to have a magnetic stripe on the back. This will ensure that the chip cards are accepted at merchants and in other countries that have not moved to the chip technology (such as the United States).

What if the IndusInd Bank EMV Credit Card does not work at a merchant having a chip terminal?

IndusInd Bank EMV Credit Card will work on all terminals at all merchant locations around the world. However if the EMV chip card doesn’t work at a particular terminal, the merchant will have to do the following

  • Swipe the magnetic stripe at the back of the card on the chip terminal (This is known as a fallback transaction when the chip card inserted in the chip terminal slot doesn’t work)
  • Please note that we have restricted the number of fallback transactions allowed, to a maximum of three attempts on your Credit Card to minimize the possibility of misuse on your card. If the number of attempts is exceeded beyond the allowable limit, your Credit Card will be temporarily blocked. You need to call the IndusInd Bank Phonebanking number: 1860 267 7777 to unblock your IndusInd Bank EMV Credit Card.
  • If the card still doesn’t work, the merchant terminal could be faulty. Please request the merchant to use the IndusInd Bank EMV Credit Card at another chip terminal (if possible of another acquiring bank than the one used earlier) If both the above options do not work, please contact us at our 24X7 phonebanking number 1860 267 7777.
What if my IndusInd Bank EMV Credit Card is lost or stolen?

Please report the loss to us immediately on 1860 267 7777 / +91 22 4220 7777 and our phone banking officers will block your Credit Card immediately.

Can I use the IndusInd Bank EMV Credit Card outside India?

Yes. IndusInd Bank EMV Credit Cards can be used at any merchants around the world where your Credit Card is accepted today.

How does chip technology work for online and mail order/ IVR (Interactive Voice Response) transactions?

Online transactions will function the same way as they do today.
For online Credit Card transactions, a VBV (Verified by Visa) password will be required to complete the transaction the process will remain as it exists today.
For Mail order & Telephone transactions, effective 1st February 2011 a 6-digit OTP (One Time Password) is required and will be applicable for chip cards as well.

Can a Chip Card be compromised?

A compromise of your card means the card information has been copied and a fraudster is trying to access your account. As of now, we have not observed any compromise of a chip Credit Card as the security chip makes it difficult to copy the Credit Card details. This would be possible only if you continue to swipe the magnetic stripe of your IndusInd Bank EMV Credit Card at a merchant terminal instead of inserting the chip card to complete your transaction.

Which Shopping outlets have the Chip- Enabled terminals?

Most of the merchants have chip-enabled terminals. In case the merchant doesn’t have chip enabled terminal, the card can be swiped for transactions.

Can the Chip Credit Card be used to withdraw cash?

Yes, you will be able to use your EMV chip card at the ATM’s as usual.

How do I make the payment for the chip Credit Card usage?

You can make chip card payment through online banking/ECS set up on your Bank account, Cash, Cheque, , Net Banking, etc. The process is the same as in case of other IndusInd Bank Credit Cards.

Is the IndusInd Bank EMV Credit Card durable?

The IndusInd Bank EMV Credit Card should withstand normal wear and tear and the chip should last as long as the card is valid. However, you should take steps to ensure your card is protected to ensure longevity.

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Terms and conditions

Lost Card Liability

  • All PIN based transactions (like ATM, Internet and telephone etc) are not covered.
  • Pre-delivery fraud not covered.
  • 2 days (includes reporting day) pre-reporting and 7 days (Includes reporting day) post reporting claims are covered.
  • Claim has to be reported by Card holder within 15 days from the date of loss in case of card to be admissible for claim.
  • Insurance benefit would be available only to Active card users. An active card is defined as the card with one transaction/ activity on any POS terminal in last 6 months from date of loss.

Counterfeit card liability:

  • Claim has to be reported by cardholder within 15 days from the date of issue of statement containing the disputed counterfeit transaction.
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Safety Tips on your Credit Card

DO NOT

  • DO NOT leave your Credit Card unattended.
  • DO NOT disclose your ATM PIN/TPIN/NET BANKING PASSWORDS/OTP/CVV/VBV/MASTER SECURE PASSWORDS to anyone.
  • DO NOT seek help from strangers at the ATM even if offered voluntarily.
  • DO NOT hand over your Credit Card to any individual other than a merchant when making a purchase.
  • DO NOT handover your credit card to anyone claiming to be a representative of a Bank/VISA/Master Card or any organization.

DO

  • DO check the identity proof of the sales executive while applying for a card or loan or handing over your documents.
  • DO Check your application status after applying for any card or loan by calling the respective bank's helpline number
  • DO Pay attention to all alerts sent by the bank especially transaction alerts or address/mobile number change alert etc. Please inform the Bank immediately on any discrepancy.
  • DO Keep your Credit Card in the same place in your wallet/purse so that you notice it immediately if it is missing.
  • DO memorize your Personal Identification Number (PIN) and change it on a regular basis, destroy any physical documents of the PIN mailer.
  • DO Change your net banking passwords frequently.
  • DO Inform the Bank immediately, if there is any change in your mobile number, address etc. provided to the Bank.
  • DO ensure that the merchant processes the transaction on your credit card in your presence.
  • DO Verify that, on completion of the transaction, the Credit Card returned to you by the merchant, is yours.
  • DO check receipt of your monthly Credit Card statements. If you do not receive your Credit Card statement, contact our helpline number to check if the appropriate address is updated.
  • DO Keep the Bank's Helpline/Customer care number handy to enable immediate calling for any assistance/exigency.
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