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  2. Terms & Conditions – Welcome Gift -Ola Cabs - IndusInd Bank

ABOUT

Since its inception, OLA has been making the rides of commuters more convenient and faster. This ride hailing company now has its presence in over 250 cities of countries like Australia, the UK, New Zealand, and of course -- India. Travel within your city or outside of it without any hassle.

IMPORTANT INSTRUCTIONS

  • Gift voucher CAN only be used online on OLA APP.
  • Only One Gift voucher CAN be used in one bill.
  • This is a onetime use GV/GC. The GV/GC CANNOT be redeemed partially.
  • Gift Vouchers CANNOT be clubbed with on-going promotions/offers.
  • Gift Vouchers CANNOT be relvalidate once expired or cancelled.
  • Any unused amount in the voucher will NOT be refunded.

TERMS & CONDITIONS

  • OLA GV / GC CANNOT be revalidated once expired or cancelled under any circumstances.
  • This is an Ola Insta Gift Voucher (GV) / Gift Card (GC) and would be accepted on the Ola App Only. The GV / GC can be redeemed towards any category other than Ola Drive, Ola Share, Rentals, Outstation, Food, Luxury, Auto, Bike & Shuttle.
  • This is a One-time use GV / GC. It cannot be redeemed partially.
  • To user your OLA GV / GC, open the OLA App on your mobile. Enter the voucher code in apply coupon section BEFORE booking the ride.
  • Only ONE GV / GC can be used in one bill.
  • Gift voucher is redeemable only against the fare of the ride. Any taxes, tolls and miscellaneous charges will not be included in the voucher value.
  • Please visit https://www.olacabs.com/fares to check list of cities where OLA services are available.
  • The person who has the Ola GV / GC Code is deemed to be the beneficiary.
  • The GV / GC cannot be used to pay any state toll, in case applicable on the ride.
  • No Credit note / Refund for the unused amount of the GV / GC will be given.
  • Ola GV / GC cannot be clubbed with any other Promo code.
  • Ola GV / GC cannot be redeemed on specific block out dates. Ola may add or delete any date on its sole discretion.
  • Any dispute related to the GV / GC should be referred to the issuing company and the decision of the issuing company shall be final.
  • Ola makes full efforts to accept Insta Gift Vouchers (GV) / Gift Card (GC), but on account of any technical reasons the GV / GC may not get accepted on the app.
  • If an Insta Gift Voucher (GV) /Gift Card (GC) gets blocked on account of technical issue, it would get enabled in 72 hours.
  • For any query/issue related to the Gift Voucher, you can write in to support@olacabs.com for immediate help.
  • For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com