IndusInd Bank - digital banking email indemnity

Email Indemnity

  • Banking Services offered through banking@email channel

Overview

Banking Services offered through banking@email channel

Our banking@email channel has been designed to help you fulfil banking requests using email facility.

Please follow the steps below.

  • Identify the Transaction(s)/Service request(s) you would want us to process from the scope of services offered below.
  • Provide necessary information required to process respective transaction(s)/ request(s)
  • Send an email to nri@indusind.com from your registered e-mail id with
    • Mandatory details corresponding to the Transaction/Service requested
    • Duly filled & signed form / Request letter as applicable.

For any further information or guidance, please contact your Relationship Manager. Our personnel will be happy to interact with you at a time of your convenience and assist you with your requirements.

 

Mandatory Checks
Category E-mail from registered email id Signed Request Letter/Form Additional Authentication
Category 1 Y N N
Category 2 Y Y N
Category 3 Y Y Y
Transaction Category Transaction Type Offered through Email Mandatory Details Form Links
Category 1 Open a FD/RD (Linked to NRE /NRO account associated with registered email id having same holding structure) FD Form - Only Term Deposit & Nominee Sections relevant     
Request for Redespatch Chequebook /Debit card Landmark, Preferred Date & Time NA
Request for statement Account Number & Statement Period
Request for PAN Update Account Number, PAN & CIF ID
Request for renewal of fixed deposits Existing FD Number
Request for FD Advice Existing FD Number
Request for Issuance of TDS certificate CIF & PAN
Request for fund transfer within own accounts (IBL) Debit Account, Credit Account & Amount
Request for FD closure (credit to self-account) Existing FD Number
Request for Mobile Banking deactivation Account Number, CIF & Mobile Number
Request for change in FD maturity instructions Maturity Instruction option:
1. Renew Principle & Interest
2. Renew Only Principle
3. Do Not Renew
Transaction Category Transaction Type Offered through Email Form Name Form Links
Category 2 Request to register for e-statement facility Customer Request Forms (CRF)     
Request to change base branch Base Branch Update Form      
Request for Cheque book issuance Customer Request Forms (CRF)   
Request for grouping & upgrade Request Grouping & Upgrade Form   
Request for Debit card re-issuance Customer Request Forms (CRF)   
Request for Debit card pin re-issuance Customer Request Forms (CRF)   
Request for Re-KYC update (No Change) Signed letter (Account number & CIF mentioned) + KYC documents  
Request for Re-KYC update (Change in details) Customer Update Form + KYC Documents   
Request for Debit card issuance to mandate holder Customer Request Form (CRF) + Declaration
Request to register for Internet banking facility Customer Request Forms (CRF)   
Request for unlocking of Internet banking Customer Request Forms (CRF)  
Request for password reset of Internet Banking Customer Request Forms (CRF)  
Category 3 Request for DD Issuance DD / RTGS / NEFT/IMPS Form  
Request for Registered E-mail Id update Customer Request Forms (CRF)
Request for Registered Mobile Number Update Customer Request Forms (CRF)
Request for 3rd party fund transfer DD / RTGS / NEFT/IMPS Form  
Request for Nominee update Nominee Update Form  
Request for limit enhancement - NB Limit Enhancement form  
Request for limit enhancement - DC Request Letter (Card Number, Required POS Limit & Required ATM Limit)  
Request for Address update Customer Request Forms (CRF) 
Request for Dormancy removal Dormancy Removal Form + Passport