As per RBI circulars DBOD.No.Leg BC.91/09.07.005/2007-08 dated 4th June, 2008; DBOD No.Leg.BC.123/09.07.005/2008-09 dated 13th April 2009, DBOB.No.Leg.BC.38/09.07.005/2012-13 dated 5th September 2012, DBOD.No.Leg.BC.113 09.07.005/2013-14 dated 21st May, 2014 and DBR.No.Leg.BC.96/09.07.005/2017-18 dated 9th November, 2017 all banking services are being provided to persons with disabilities.

Customer centricity is one of the core values of the bank. Bank promotes a fair and equitable relationship between the Bank and the customer. Bank treats all customers fairly and does not discriminate customers against any grounds such as gender, age, religion, caste, literacy, economic status or physical ability.

Banks endeavour is to provide customers with hassle free and fair treatment at all times. Bank is also sensitive to the needs of certain customer segments to ensure seamless access to banks products and services to such segment. This does not tantamount to any unfair discrimination.

To cater to the needs of “differently abled” customers, Indusind Bank has facilitated ATMs with talking facilities and all our ATMs are braille enabled. To locate a ATM, click on below link

https://www.indusind.com/in/en/personal/locate-us.html

IndusInd Bank and ATMs also has ramp facility making them accessible for differently-abled customers.

• ATM List: Click Here
• Branch List: Click Here

To assist customers all branches clearly specify the Name of designated branch official to be reached out in case customers need any assistance.

• Need help? Simply connect to an IndusInd representative at 022 68577777 / 022 44066666 / 022 42207777 / 1860 267 7777
  
• Or visit this link for details: https://www.indusind.com/in/en/personal/reach-us.html

Customers can contact Branch/Contact Centre to get their queries, feedback or complaints addressed. Please visit our reach us page for details. https://www.indusind.com/content/dam/regulatoryDisclosure/grievanceRedressal/grievance-redressal-mechanism.pdf