SFlexible options to pay through EMI, Reward points or Credit.
This first-of-its-kind card in India brings together a variety of benefits that treat you to the very best of a Credit and Debit Card.
IndusInd Bank has created a platform to enable customers to manage Recurring Transactions/ E - Mandates set on their Debit Cards. You can visit the below link and perform the following:
To manage your Standing Instructions Click here
Pay for your bills/ subscriptions in a timely manner
Get alerts and reminders for timely payments. Set maximum limits for your bills
Get INR 250 Amazon voucher on setting up auto payments
1 . How can I manage my Standing Instructions/ E –Mandates?
You can visit the below link to manage all your Standing instructions:
Manage E-Mandates
2. Why is IndusInd Bank declining my Standing Instruction (SI)/ E-Mandate?
As per RBI guidelines on ‘Processing of e-mandate on cards for recurring transactions’, effective 1st October, 2021, existing / new e-mandates which were/are setup without additional factor of authentication will not be approved. We have integrated with a service provider to allow customers to setup standing instructions that are complaint with the guidelines.
3. What are the requirements stated in the guidelines on Standing Instruction that have come into effect on 1st October 2021?
As per the new regulatory guidelines, below activities need to be ensured:
4. Which Standing Instructions will be declined?
Any Standing Instruction set up on your Debit Card (both domestic and international) will be declined if it is not processed with additional factor of authentication (OTP).
5. How can I register for Standing Instructions again with my Debit Card?
You will have to visit the merchant website/ App where your SI was earlier registered. If the merchant is compliant with the new regulations, it will allow you to register for SI again.
Below is the list of merchants where you can setup recurring payments using your IndusInd Bank Debit Card:
Netflix | Spotify | Vodafone |
Max Life | Discovery | |
Amazon Prime | RPSL | Macafee |
Google India | Naukri | Exide Life |
Policy Bazaar | Ipru | Story tell |
Hotstar | Zee5 | Club Mahindra |
Microsoft | HDFC Ergo | Gaana.com |
Bajaj Allianz General Insurance | Max Niva Bupa | Bharti AXA Life Insurance |
6. If my merchant is not taking AFA for new SI registrations, will my SI be approved by IndusInd Bank?
We will decline any Standing Instruction which is registered without AFA.
7. Will the SIs registered on my IndusInd Bank account(s) also start getting declined?
No, only SIs registered on Debit Cards will start getting declined.
8. What will happen to my bill payment that I have registered for directly with IndusInd Bank?
There will be no change for SI that is registered on your IndusInd Bank Account. However, the SIs setup on Debit cards will start getting declined from 1st October, 2021.
9. If my payment gets declined and I am charged fee on the same, will the bank pay for it ?
No, the bank will not be responsible if the SI is declined, the customer needs to make the payment directly with the merchant.