With AA+ Crisil and ICRA rating, IndusInd bank is one of the safest banks for opening fixed deposits. Investors can choose between flexible tenures ranging from 7 days to 10 years according to their needs and deposit capacity.

On maturity, the principal amount and the interest component accrued can be credited to the designated current account specified and the payout instructions given at the time of the booking the FD. In the app, you have the flexibility to set the payout instructions at the time of FD booking, as per your requirements.

Yes, if you an Individual or a Sole Proprietorship, the same will be available to view and manage on the app. You can modify the maturity instructions and do partial / full withdrawals.

If you are an Individual or Sole Prorietorship, you can add the nominee details from the app or web portal, at the time of FD/RD creation.

Yes, for Individual and Sole Proprietorship accounts, you can withdraw your FD before maturity. However premature withdrawals may attract a penalty. For more details, please click here.

The minimum tenure for an RD account is 12 months and the maximum is 10 years.

No, it is not permitted to change the tenure and installment due date, (auto debit date). We request you to open a new Recurring Deposit with the desired due date and tenure.

Yes, if you are holding an Individual or Sole Proprietorship account, you can withdraw your RD before maturity. However, premature withdrawals may attract and penalty. For more details, please click here.

Once you are on the account statement screen, you can toggle between your accounts to see the statement for the selected account

The account details are available on the cards, visible in the top section of the landing page. Further, it can be accessed via the 'At your fingertips' and the Hamburger menu sections.

Statements are available for Current Accounts, Overdraft Accounts and Cash Credit Accounts.

Transactions are displayed on screen in a reverse chronological order i.e. most recent transactions are listed on top. You also filter your transaction list based on credit/debit type and on custom date filters

Yes, the app offers both - PDF and Excel formats for downloading statement, ensuring accurate and up-to-date transaction data in the chosen format.

You can use the following transaction types to make online payments:

1. IMPS (Immediate Payment Service): upto INR 5 lakhs per day

2. NEFT (National Electronic Fund Transfer):  No maximum limit, subject to the channel's defined maximum limit

3. RTGS (Real Time Gross Settlement Service): Minimum of INR 2 lakhs, subject to the channel's defined maximum limit

4. BBPS (Bharat Bill Pay System): No maximum limit, subject to the channel's defined maximum limit

5. Tax Payments (GST and CBDT): No maximum limit, subject to the channel's defined maximum limit

No, it is not mandatory to add a beneficiary for making payment. You can make use of 'Quick Pay' feature for payments upto 50K per day to any unsaved account by entering their bank details only

You can start making payments to your beneficiary after 30 minutes of adding them successfully on the platform.

For a given entity, user has a Daily Limit - 25L and Per Transaction Limit - 25L. If there are multiple entities linked to a user, then they will have this limit for each entity.

You can set up standing instructions / recurring payments from the payment dashboard by adding beneficiary details and specifying the debit cycle for the payments to be scheduled. Frequency of debit can be either "weekly", "monthly" "yearly". You can also choose to modify existing standing instructions, put them on hold or delete them.

You can make bulk payments only if you have access to the feature. You can simply upload the transaction details using the file template provided on the platform. In case you don't have access to the bulk payments, you can contact your RM or nearest branch for the same.

There is no separate limit for bulk payments. The value of transactions comprising the upload file should be withtin the per transaction and per day limits defined for your entity.

From the list of accounts listed, select the account for which you want the statement. Thereafter, select the period of statement and choose the medium as "Download" or "Email"

To download Interest certificate for the account go to Loan section. Select the Loan account for which you want the interest certificate and the corresponding Financial Year.

You can view the interest rate under the 'Manage Loans' section and selecting the required Loan Account

Repayment schedule for Term Loans can be downloaded under manage loans option for the selected Term Loan

Click on 'View detail' in the Loan card visible under Loans section

Under 'Manage Loans' option of your loan, the Overdue amount will be reflected automatically

You can raise requests under the 'Service Requests' module in the Hamburger menu. Please follow the prompts to fill out the necessary details, submit the request, and you will receive a confirmation.

You can track the status of your service request by logging into your banking app and navigating to the 'Service Requests' section. Here, you will find a list of your submitted requests along with their current status.

You can block/unblock debit card temporarily or hotlisting (permanently blocking the debit card) in real-time via the 'Manage Cards' section under Debit Cards module.

Yes, debit card pin can be reset in real-time via the 'Manage Cards' section under Debit Cards module.

Positive Pay is a fraud prevention mechanism introduced by the Reserve Bank of India (RBI) to enhance the security of cheque-based transactions. It requires account holders to provide key information about the cheques they issue to their banks like cheque number, amount, date, and payee name to the bank before these cheques are honored for payment.

You can click on 'Transaction' icon under 'Service Request' module and then click on 'Positive Pay' button. Further, you will need to provide necessary details to register for Positive Pay.

Yes, you can click on 'Transaction' icon under 'Service Requests' module and then click on 'Cheque Stop Payment'. Please provide the necessary details to log the stop payment request. You can track request on the app.

Yes, you can navigate to Service Request section in the hamburger menu and then click on 'Cheque Management' button under which 'Order Cheque Book' button is present. Upon clicking the button you can select the current account for which you need the cheque book and the number of cheque books. You can also track the delivery status of cheque book.

Yes, you can navigate to Service Request section in the hamburger menu and then click on 'Cheque Management' button under which 'Delivery Status of Cheque Book' button is present. Upon clicking the button you will be able to view the current status of the cheque book delivery along with request and tracking number (AWB number).

Click on 'Collect' button at the bottom navigation bar. The app will automatically detect if you are registered as a merchant with the bank. If not, it will ask you to complete the merchant onboarding process.

Click on 'Collect' button at the bottom navigation bar and follow the the onboarding instructions. After providing all necessary details you will receive a communication within 1 to 2 days regarding status of your application and post that you may start collecting money from your customers.

You can collect money from QR codes which can be scanned by your customers or via POS device where customer can make payment from credit or debit cards. There is an additional method to collect money by sending collection links to your customers. Please check your plan to view the available methods.

You may collect money either via the physical copy of the QR placed at your establishment or generate QR code from the app. To view QR in the app, press the 'Collect' button at the bottom of the screen after you login and then either press 'My QR' button or 'Dynamic QR' button. Your customer only needs to scan the QR code and can make the payment from any payment app installed on their device.

With My QR customer will need to enter the amount themselves after scanning the QR code. However with Dynamic QR, you will need to enter the amount and customer only needs to scan and pay the amount.

You can share payment links with customers by clicking on 'Collect' button and then clicking on 'Create Link' button. After entering required details a collection link will be generated which can be sent to your customer through whatsapp and other sharing platforms. Customers will be able to make payment through their preferred method by clicking on the payment link.

Khaata is a digital wallet service through which you can manage and track credit purchases made by your customers. It allows you to set limits for each customer separately as per your business need and send them Payback reminders allowing you to increase your sales and customer retention.

Click on 'Collect' button and press the 'Khaata' icon to avail the service. You will need to take OTP confirmation from the user as a one time activity, post which you can easily record subsequent customer transactions.

Click on 'Collect' button and you will be redirected to merchant home screen. On the home screen, press 'Transactions' button, post which you will be able to view all the payments made by the customers to your account.

Transaction refers to the payments done by customers for the goods or services offered by you. Bank settlement refers to the amount which is actually credited into your current account after deducting the charges as per your active plans. Kindly note that each transaction is credited into your current account on T+1 working day.

A transaction is the payment made by customers for your goods or services. Bank settlement is the amount credited to your current account after deducting applicable charges based on your active plan. Please note, settlement amount is credited to your current account on the next working day (T + 1).

Payment done by customers is credited into your current account on T+1 working as per bank's guidelines. If you have not received the payment into your account after T+1 working day (excluding bank holidays and weekends), please reach out to our customer care for more details.

Yes. Click on the 'Collect' button and then click on 'Merchant Profile' to view your current plans and charges.

To raise a request for a paper roll, you have two options. First, you can click the "Collect" button at the bottom navigation bar to view all services and then select "Request for Paper Roll." Alternatively, you can navigate to the "Service Requests" section via the hamburger menu, select "Merchant Services," and then press "Request for Paper Roll" to submit your request.

To raise a service request for an additional device, you have two options. First, click on the "Collect" button at the bottom navigation bar. From there, press "Request for Additional Device" to submit your request. Alternatively, you can navigate to the "Service Requests" section by pressing the hamburger menu, then select "Merchant Services," and finally press "Request for Additional Device" to raise the request.

To raise a service request for assistance with your problem, you have two options. First, Click on the "Collect" button at the bottom navigation bar. From there, press "Report an Issue" and enter the details to raise the request. Alternatively, you can navigate to the "Service Requests" section by pressing the hamburger menu, then select "Merchant Services," and finally press "Report an Issue" to enter the details and raise the request.

No additional documents are required to register for merchant services. You only need to have a current account in IndusInd bank and need to complete the on-boarding journey by providing the necessary details to avail the collection services. The entire registration process can be completed within the app.

Yes, some billers allow you to schedule your bill payments for recurring payment. Click on 'Bill Payment' icon under 'At your fingertips' section and select the biller for which you want to schedule the payment. After entering the details the option to set recurring payment will appear as soon as first bill payment is done successfully.

You can only pay bills through your IndusInd Bank's current account

To stop autopay for a biller, click on 'Bill Payment' icon under the 'At your fingertips' section and navigate to "My Billers" section. Select the biller for which the auto pay is set up. Click on 'Disable Auto Pay' button to stop automatic recurring payment.

Click on 'Bill Payment' icon under the 'At your fingertips' section and click on 'Transactions' button. Select the transaction for which you would to raise the dispute and click on 'Raise a Complaint' button to provide necessary details.

You may navigate to hamburger menu and press on "Share Ratings and Review" to provide rating and share feedback which will allow us to improve our services. Additionally there are some set criteria based on which you shall be asked to provide rating and reviews to help us improve.

The dashboard provides a comprehensive view of your pre and post shipment finance details, including loan amount, outstanding balance, due date, and more.

You can access the dashboard through our mobile app/web portal by logging in with your credentials. User will have the option available under 'At your fingertips' section

The loan amount displayed is the total amount sanctioned for your pre or post shipment finance facility.

The outstanding balance is the remaining amount to be repaid, calculated by deducting the paid amount from the loan amount.

The due date is the date by which you need to repay the loan amount.

You can filter the data by Product Type (Pre/Post Shipment), Currency, Expiry date range, Outstanding amount range to view specific details.

Yes, our dashboard uses robust security measures to protect your data and ensure confidentiality.

You can contact your relationship manager for assistance.

The data on the dashboard is updated in real-time to reflect the latest changes and transactions.

You can currently make payments against challans generated both on CBDT and GST Portal.

Tax Payments with Challan - You can make payments for pre-generated challans of both CBDT and GST,  where you have selected  the payment mode selected as NEFT/RTGS at the time of Challan generation. You can simply enter the Challan no. and Amount and authenticate via OTP to make the payment.

Challans of this nature can be made via both Indie for Business App and Web portal.

Tax Payments without Challan (Only on Web) - You can make on the fly payments during challan generation on GST and CBDT portal by selecting "Internet Banking" as the mode of payment and IndusInd as the preferred Bank. On continuing, you will be redirected to another portal where you will get to see "Indie for Business " as one of the options.

You should select and proceed basis which then will take you to the "Indie for Business" web portal login screen. You should enter your login credentials and upon successful authentication you will get to see all the challan details against which you need to make the payment. You must verify the details and then proceed with OTP authentication to submit the challan payment request.

You can make the Income Tax Payment on the app by selecting CBDT tax payment option on the Home screen post login. You will have to enter the Challan no. and respective Amount to proceed with payment of the same.

(Please note: IndusInd bank does not take responsibility of any duplicate payment for challan payments being made via NEFT, RTGS mode)

You can make the Income Tax Payment on the app by selecting GST tax payment option on the Home screen post login. You will have to enter the Challan no. and respective Amount to proceed with payment of the same.

(Please note: IndusInd bank does not take responsibility of any duplicate payment for challan payments being made via NEFT, RTGS mode)