American Express Lounge Programme

The IndusInd Bank American Express Airport Lounge Programme.

Eligible Cards

Lounge Locations

Terms & Conditions

• The IndusInd Bank American Express Airport Lounge Programme will be available to Eligible Card Members during the term
• Eligible Card Members must present their valid, unexpired Eligible Cards, and a valid air ticket or boarding pass for travel on the same or next day, at the entrance to the Participating Lounges
• Staff at the Participating Lounges will grant Eligible Card Members access: (a) if the Eligible Card is successfully authorised at the American Express electronic terminal at the Participating Lounge; (b) if the Eligible Card Member has a valid air ticket or boarding pass for travel on the same or next day; and (c) subject to the terms and conditions of use of the Participating Lounge
• Each Participating Lounge shall provide:
• A selection of vegetarian and non-vegetarian buffet spread for breakfast (0500 hrs to 1100 hrs), lunch (1100 hrs to 1400 hrs) and dinner (2100 hrs to 0100 hrs)
• All day snacks (1000 hrs to 0400 hrs the next day)
• (For Participating Lounges in international terminals only) unlimited servings of alcoholic beverages including spirits, beer and wine; on-alcoholic soft drinks and juices; and internet access
  • An authorisation amount of INR 1/- shall be taken on each Eligible Card presented at the entrance to the Participating Lounge for validation purposes
  • Eligible Card Members may bring children below 2 years of age into the Plaza Premium Participating Lounges in Delhi airport on a complimentary basis. Access by other Guests who accompany an Eligible Card Member shall be subject to the terms and conditions of each Participating Lounge. Guests shall not be eligible to use any of the Eligible Card Member’s un-utilised complimentary visits
  • Access to the Participating Lounges shall be on a first come, first serve basis. Each Participating Lounge reserves the right to modify, amend or change the lounge facilities and services, operating hours, rates of access, and terms and conditions of use, without prior notice
  • All enquiries or complaints at the Participating Lounges should be directed to the Participating Lounge. All other unresolved complaints should be directed to IndusInd Bank at 1860 267 7777 or at premium.care@indusind.com, which will refer the same to American Express for resolution with the Participating Lounge
  • American Express reserves the right to modify, amend, change or revoke the IndusInd Bank American Express Airport Lounge Programme and these terms and conditions at any time and without prior notice