• Each Gift Voucher shall be valid for six (6) months from the date of issue
• The vouchers cannot be redeemed during black-out dates:
  • August 2024 :15,16,17
  • December 2024: 23,24,25,26,27,28,29,30,31
  • January 2025 : 1,2,3,4,5
• A Customer can redeem a maximum of two (2) Gift Vouchers only against a single stay reservation
• Each voucher can be redeemed against 1 room night as per the category of the hotel as mentioned below.

Terms & Conditions: The Postcard Hotel E-Gift voucher

• These vouchers are valid for double occupancy along with breakfast for two (2) people and are inclusive of taxes.
• Same grid will also be applicable in case the room is on single occupancy.
• Any stay exceeding the mentioned number of days as per above grid has to be paid by the Eligible Cardholders using their IndusInd Bank Credit Card.
• The vouchers have to be used by the Cardholder himself and are not transferable.
• It shall be the responsibility of the Cardholder to ensure that his/her contact details are updated with the Bank and is accessed only by the eligible Cardholder. IndusInd Bank shall not be liable or responsible for any malfunction, inactivity or misuse of the contact details which results in inability of the eligible Cardholder to use the voucher.
• Card holder shall be solely responsible for the security and safekeeping of the vouchers. IndusInd Bank and The Postcard Hotels will not be responsible for any refund of the joining fee or replacement of the lost, stolen vouchers.
• These vouchers are not redeemable against cash and refunds.
• The customer will have to call the Postcard hotel reservation desk: Phone: +91 7999555222 or Email: sales@postcardresorts.com to book their room nights
• The bookings will be based on the availability of the rooms.
• All vouchers shall carry a unique identification code that shall be provided to The Postcard Hotels by the Cardholder at the time of reservation.
• The IndusInd customers will be required to call at least one (1) week prior to their visit to redeem the vouchers. As an exception on a best-effort basis, Postcard hotels will try to accommodate any customer who calls within the time.
• Cancellation policy: Any no-show or late cancellation (as per standard hotel policy) will render the voucher as utilized and no refund or re-issuance of a fresh stay voucher shall be offered in exchange.
• Refund policy: No refund or extension will be provided for the unused vouchers to the Cardholder.
• IndusInd Bank does not underwrite or warrant the services performed by The Postcard Hotel and shall not have any liability for any defect, deficiency, delay, unavailability or imperfection in such goods/services or for any loss or damage that may be suffered, or for any personal injury to a Cardholder directly or indirectly by use or non-use of the products/services provided by the Postcard Hotel.
• All standard terms and conditions of the Postcard Hotel with respect to products and services will apply to these vouchers also.
• IndusInd Bank's responsibility in the present offer is limited to sending the voucher to the Eligible Cardholders on their registered contact details. The Cardholder hereby agrees that the Postcard Hotel is solely responsible for the acts and omission relating to the vouchers including but not limited to, availability of products in accordance with the preferences of the Cardholders
• Any dispute/complaint regarding the Postcard Hotel services must be addressed by the Cardholder in writing to Postcard Hotel directly, and IndusInd Bank Limited shall not entertain any communication in this regard including any claims with respect to eligibility under the present offer.
• IndusInd Bank Limited reserves the right to change/modify/withdraw/suspend/cancel this offer or any features relating to this offer including the eligibility criteria, dates of offer, etc., at any time without prior notice to any Cardholder.